Saiful Islam Email & Phone Number

Abu Dhabi, United Arab Emirates

Dubai, United Arab Emirates

Accountabilities:-• Providing Level 2 & Level 3 support IACAD Head Office and Branches• Configuring and administering IT security solutions• Managing IPT Infrastructure, and deploying new solutions.• Managing and administering on premise and of premise wireless infrastructure• Responding and resolving critical security incident reported by Dubai Electronic Security Center and Dubai Smart Government.• Working with vendors for new solutions.• Generating various kind of… Show more Accountabilities:-• Providing Level 2 & Level 3 support IACAD Head Office and Branches• Configuring and administering IT security solutions• Managing IPT Infrastructure, and deploying new solutions.• Managing and administering on premise and of premise wireless infrastructure• Responding and resolving critical security incident reported by Dubai Electronic Security Center and Dubai Smart Government.• Working with vendors for new solutions.• Generating various kind of reports for security, infrastructure health monitors and custom reports as per the requirement using Log Analyzers and Monitoring solutions.• Manage and configure F5 Solutions• Coordinate with Service Providers for various requirements• Setup Contact Center for IT Help Desk Team. Show less

Abu Dhabi

Accountabilities:-• Providing Level 2 support to the ADGAS HQ, ATC, Esnad Store for Network, wireless, Security and IPT.• Configuring, managing and Troubleshooting the CUCM Cluster nodes (Clustered over WAN) , Unity Connection, UCCX, IM & Presence for local voice, video and other collaboration endpoints. • Configuration and Integration of PSTN Gateways with FXO and PRI circuits.• Migrating all/requested Nortel PBX system users to direct/to Cisco line.• Upgrading… Show more Accountabilities:-• Providing Level 2 support to the ADGAS HQ, ATC, Esnad Store for Network, wireless, Security and IPT.• Configuring, managing and Troubleshooting the CUCM Cluster nodes (Clustered over WAN) , Unity Connection, UCCX, IM & Presence for local voice, video and other collaboration endpoints. • Configuration and Integration of PSTN Gateways with FXO and PRI circuits.• Migrating all/requested Nortel PBX system users to direct/to Cisco line.• Upgrading Cisco IOS / Patches for Cisco VOIP Routers, Switches etc.• Coordinating with suppliers to install new Keyphone System for Crisis management office.• Configuring and troubleshooting Cisco Telepresence System.• Configured aruba wireless controller with AP-115 accesspoints.• Worked on Cisco NAC deployment project Assist suppliers to install new UCS Servers Install client software on client machines Deploy new configuration for the NAC requirements. Test & verify each user machine after the installation. • Worked on ATC network redesign plan.• Worked on Cisco Prime Infrastructure.• Configured and managed firewall security policies on Palo Alto & ASA firewalls.• Configuring and troubleshooting Cisco 65XXs, 37XX & 38XX Series switches & Routers Show less

Abu Dhabi

• Administering & designing LANs, WANs internet/intranet, and voice networks. • Analysing & developing key components using methodology prescribed techniques. • Communicating and negotiating with users, specialists, other staff and suppliers. • Network connectivity troubleshooting. • Responsible for communication protocols, configuration, integration & security. • Investigating, diagnosing and resolve all network problems. • Maintaining pre-packaged software… Show more • Administering & designing LANs, WANs internet/intranet, and voice networks. • Analysing & developing key components using methodology prescribed techniques. • Communicating and negotiating with users, specialists, other staff and suppliers. • Network connectivity troubleshooting. • Responsible for communication protocols, configuration, integration & security. • Investigating, diagnosing and resolve all network problems. • Maintaining pre-packaged software applications on the LAN. • Upgrading and repairing faults on Focus ERP, networks & peripheral equipment. • Cisco & Allied Telesys, switches & routers, Cisco Airnnet wireless access points installation & configuration.• Fortigate firewalls, IBM-X Series Servers.• Installed & Configured Cisco Unified Communication System. • Working with multiple technical platforms i.e. mainframe, two-tiered client-servers and three-tiered client-servers. • Assist in coordination of technical sales activities related to perspective customers and partners. • Assist in the development of formal sales proposals. Show less

Abu Dhabi, Uae

 Supported and deployed network infrastructure in multi-vendor environment. Proposed and Implemented various security solutions for availability, authenticity and integrity Administered and Configured multiple hardware firewalls like FORTIGATE, ASA and SONICWALL throughout WAN to ensure LAN integrity from external and internal threats.  Configured and supported multiple remote site installations. Managed and Administered Microsoft Exchange Server… Show more  Supported and deployed network infrastructure in multi-vendor environment. Proposed and Implemented various security solutions for availability, authenticity and integrity Administered and Configured multiple hardware firewalls like FORTIGATE, ASA and SONICWALL throughout WAN to ensure LAN integrity from external and internal threats.  Configured and supported multiple remote site installations. Managed and Administered Microsoft Exchange Server 2007/2010 Developed and installed solution for regular weekly backup using Symantec Backup Exec 2010 Administer Microsoft Windows Servers (Active Directory), Microsoft Workstations, and network security devices for more than 350 users. Managed and configured token based authentication like RSASecure ID for various requirements Administered and configured Cisco VOIP System including Cisco MCS 7816-I3 Unified Communication manager, Unity server and Cisco phones.  Provided third party level support for internal computer problems and customer problems. Assisted in development of emergency situation strategies and fault tolerance for all support systems. Installed and maintained network availability and performance monitoring system. Show less