I am a graduate of Universitas Indraprasta PGRI UNINDRA that is currently working at PT Bank Danamon Indonesia, Tbk as an IT Security System Operations. Currently I am doing my own project for myself. It is about providing support to our clients by using remote assistance system for them to provide quality internet services, help them to do daily activities and also to solve technical issues. Also, I can use many desktop software such as Microsoft Windows, Microsoft Outlook Express, Microsoft Office 365 etc. In addition, I can install different programs from the scratch