Saiful Islam Email & Phone Number

Dhaka, Bangladesh

1. Managed day-to-day operations, supervising all employee’s direct and indirect reports in areas including Design,manufacturing,production, supply chain, procurement, distribution, inventory and compliance.2. Attend meeting with clients to price negotiate and discuss their needs and preferences in detail, including any special considerations or concerns and working with architects & designer to coordinate design details with construction plans.3. Overseeing the supply chain, logistics management, managing the complete end to end procurement process, accountable for ensuring 100% on time in full delivery from suppliers and monitoring suppliers efficiency to achieve best possible delivery performances to the Clients.4. Manage all order activities for global operations and check the final design file. Activities include, order inquiries and follow- up shipment scheduling and processing, and customer contact/reporting.5. Envisage and design different sales channels for maximizing market penetration & Supervise all the channel managers, communicate goals and targets and help them devise strategies to achieve the goals.6. In collaboration with the Manager, Human Resources and all other relevant functional teams to set annual sales targets, annual incentives, and reviewing progress as compared to goals, budgets and targets.7. Review and analyze the marketing efforts and make necessary changes in the future plans.8. Develop working relationships with other organizations within the business community & Personally and officially represent the company to the business community during meetings or events.9. Establish and improve systems and process for efficient customer service & Ensure that all customers receive courteous and efficient service from all employees.10. Submit monthly reports, general information and recommendation to the management & Assist the management in formulating policies and provide all facts needed for board decision making.

Dhaka, Bangladesh

1. Manages day to day business of the operations department while balancing the responsibilities of various business lines such as business analysis, vendor, and risk management. 2. Regularly communicated with Architects, Architect firm, Interior Design Company, Developer and Niche clients3. Work closely and monitoring production manager and people. Help them regarding increasing productivity and developing production system. 4. Trained the technical people, site engineer and fitter man to improve taking site measurement and Installation products at client site. 5. Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management, and shipping.6. Oversee productivity to identify areas that should be improved; design a plan for improvement and ensure process continues smoothly.7. Gather operational information on a weekly basis, analyzing it for insight and eventually compiling it into a report to be presented to board members.8. Manages and develops team competency coverage through cross-training, leadership development and succession planning.9. Reviews daily, weekly and monthly service levels/metrics. Provides recommendations and implementation of quality improvement methods.10. Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints.11. Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data, and reduce sub-rental expenses. 12. Work closely with own and dealer showroom Manager, Sales person, Dealer regarding showroom client’s service training and other activates.

Dhaka, Bangladesh

.1. Work closely with clients, attend meeting with clients to price negotiate and discuss their needs and preferences in detail, including any special considerations or concerns and working with architects & designer to coordinate design details with construction plans.2. Frequently communicated with Architects, Architect firm, Interior Design firm, Developer & Niche clients.3. Working with contractors, engineers, and other specialists to oversee the working process of a Interior work or other structure & Coordinating with architects, engineers, contractors, subcontractors, suppliers, and other team members on projects from beginning to end.4. Reviewing drawings created by architects to ensure they meet established design standards & Overseeing the design process from concept to completion, including hiring contractors, scheduling work crews, reviewing plans with clients & ensure order processing.5.Provide technical support for the agreed redesign, development, implementation and continuous improvement of the company’s processes as required to ensure customer focus.6. Trained the technical people, site engineer and fitter man to improve taking site measurement and Installation products at client site. 7. Monitored and inspected project teams' job progress to ensure compliance with all schedule, quality and safety requirements.8. Manage all order activities for global operations and check the final design file. Activities include, order inquiries and follow- up shipment scheduling and processing, and customer contact/reporting.9. Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints.10. Overseeing the supply chain, logistics management, managing the complete end to end procurement process, accountable for ensuring 100% on time in full delivery from suppliers and monitoring suppliers efficiency to achieve best possible delivery performances to the Clients.

Dhaka, Bangladesh

1.Overseeing day-to-day operations, supervising all employee’s direct and indirect reports in areas including Design, Order process, supply chain, procurement, distribution, inventory and compliance.2. Attend for final meeting with clients to price negotiate and discuss their needs and preferences in detail, including any special considerations or concerns and working with architects & designer to coordinate design details with construction plans.3. Very often visit & communicated with Architects, Architect firm, Interior Design Company, Developer and Niche clients4. Trained the technical people, site engineer and fitter man to improve taking site measurement and Installation products at client site. 5. Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management, and shipping.6. Manage all order activities for global operations and check the final design file. Activities include, order inquiries and follow- up shipment scheduling and processing, and customer contact/reporting.7. Establish and improve systems and process for efficient customer service & Ensure that all customers receive courteous and efficient service from all employees.8. Overseeing the supply chain, logistics management, managing the complete end to end procurement process, accountable for ensuring 100% on time in full delivery from suppliers and monitoring suppliers efficiency to achieve best possible delivery performances to the Clients. 9. Accountable for managing, and coordinating for all Products installations and effectively communicated with customers regarding surveys prior to installations and responsible for managing of installation team and Successfully accomplished monthly quota of installs associated with product sales.

Dhaka, Bangladesh

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