Saiful Islam Email & Phone Number

Capital Governorate, Bahrain

Diplomatic Area Bahrain

Execute top-quality customer service, including greeting guests in a friendly manner as they arrive, Taking A La Carte orders, and accommodating the needs & requests of 500+ customers daily.Making the Floor Plan & Organizing Weekend Brunch, Ladies' Night, Occasional Events, and outdoor Catering.Check the Beverage & Alcohol Beverage Inventory & Cleaning checklist on a daily basis, making daily need goods list.Led the food service team, handling complaints, hosting daily briefings, and handling Cash & paperwork.

Diplomatic Area Bahrain

 Always greet and welcome guests promptly in a warm and friendlyManner. Always thank and give fond farewell to guests conveying anticipation for their next visit. Assist guest with table reservation. Ensure guests are serviced within specified time. Has a good knowledge of menu and presentation standards. Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette. Able to answer any questions regarding menu and assist with menu selections. Set tables according to type of event and service standards. Perform shift closing on the Point of sales terminal and tally cash and credit card settlements. Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas. Conducts monthly inventory checks on all operating equipment andsupplies. Any other duties related to food and beverage service assigned by the manager.

Zinj, Capital Governorate, Bahrain

Providing a warm welcome for customers.Receive food & drink orders & serve customer requests to the standards required.Serving dishes to customers at tables. Learning the names of & building relationships with regular customers.Ensure timely delivery of all food & beverage items to customers.Understand menu content and keeping up to date with any menu changes.Making recommendations from the menu if requested. Answer guest queries in a polite and helpful manner. Clearing cutlery and dishes away from tables.Passing food orders through to the kitchen staff promptly.Full product knowledge of all menu items and hotel facilities and services.Check on customers asking if they are enjoying their meals and service. Relaying, preparing and setting tables for the next guests.

Petaling Jaya, Selangor, Malaysia

Greet customers and seat them according to their preferences Offer welcome drinks and beverages Take orders and provide information about menu items Suggest menu items when requested by the customer Ensure that the order is prepared according to the menu Ensure order quality and quantity prior to serving Serve meals and side dishes Ensure that continued service is managed during the course of the meal Accept payment in cash and credit card Clear table and clean table tops.

Kuala Lumpur, Malaysia

Provided customer services for up to eighty customers every day.Assisted customer in menu determinations.Served dishes at tables according to order.Recommended wines and other drinks to customers.Assisted the manager to clean and close the restaurants after the hours.Attended monthly staff meetings and training sessions.

Higher Secondery School Certificate, Science

Ssc (Secondery School Certificate), Science, First Class