A K M Saifun Nabi Email & Phone Number

Montreal, Quebec, Canada

• Analyze information system processes and propose customized solutions to improve performance and efficiency.• Liaise between business units, technology teams, and support teams to ensure seamless communication and collaboration.• Design, develop, integrate, test, and implement business solution systems tailored to meet organizational needs.• Write and revise functional specifications in accordance with industry standards and best practices.• Provide end-user support to stabilize new changes and ensure smooth deployment.• Translate business, operational, and functional requirements into detailed specifications for development teams.• Create test scripts, perform tests, and document results to confirm system functionality and ensure quality.• Conduct business process analysis and identify opportunities for improvement and automation.• Coordinate and lead meetings to gather requirements and provide project updates to stakeholders.• Develop training materials and conduct training sessions for end-users on new systems and processes.• Monitor and evaluate the performance of implemented solutions to ensure they meet business objectives.• Support the development and implementation of IT architecture to align with business requirements and goals.

Dhaka, Bangladesh

REVE Systems Limited, a leading Asian Telecommunication & Software Solution provider headquartered in Singapore, serves clients across 78 countries, with a global reputation and numerous accolades. Leads a 35-member multidisciplinary team to execute Electronic Governance Projects in Bangladesh on time and within budget and to drive strategic initiatives to successful completion.● Successfully managed a $950K Customs Bond Management System project, achieving a 40% increase in operational efficiency and a 25% reduction in errors in 2022. ● Led a 18 people team to design, develop and implement a $450K ERP implementation to automate Bangladesh National Parliament in 2021.● Collaborated with a team of 10 to develop a document Management System for Bangladesh Army to manage one of the largest project named “Padma Bridge Rail Link Project” in 2020.● Implemented Agile methodology, translating business needs into a project management system, resulting in a overall 15% increase in project success rate.● Forged and maintained long-term relationships with stakeholders, vendors, and external partners, ensuring successful project completion.● Collaborated with cross-functional teams to identify and implement process improvements, resulting in a 15% increase in efficiency.● Facilitated effective and transparent interaction with senior business and technology leaders, ensuring clarity in project planning and thorough review processes.● Spearheaded business requirement definition, solution design, software selection leadership, alternative assessment, quality assurance management, and integrated application design support for different teams.

Rangs Bhaban, Level-6, 117/A, Old Airport Road, Tejgaon, Dhaka

A Telecommunication provider, operates with a team of ~150 professionals, serving 5 million subscribers.Directs total IT operations, coordinated technology use, and led the implementation of ERP.● Implemented a postpaid billing system, resulting in a 30% decrease in operational costs for different telecommunication entities in 2012-2013.● Successfully led a $400K project to implement the Openbravo ERP system in 2015-2016, boosting overall resource efficiency by 25%.● Orchestrated the seamless implementation of a company-wide CRM system, leading to a 30% improvement in customer relationship management and a 25% increase in sales productivity.● Directed the comprehensive documentation process, from gathering client requirements to crafting system requirement specifications and system design documents with UML diagrams.● Managed a team of 12 professionals for database systems of Oracle, ensuring efficient design, development, and maintenance.● Successfully coordinated with different vendors for operational needs, ensuring smooth communication channels for effective IT operations.

Gphouse

A subsidiary of Telenor Group, renowned for delivering comprehensive IT services with a team exceeding 350 employees and strategic partnerships established with industry leaders such as IBM, Ericsson, Huawei, Dell, and Oracle.● Identified all necessary Business Use Cases from requirements and created UML diagrams including Use Cases Diagrams, Activity Diagrams, Class Diagrams etc.● Designed effective solution architecture along with documentation for various projects.● Worked with various standardization process and proposed the appropriate tools for analysis.● Co-ordinated with the Development and Testing teams to improve the quality of the application.

Red Crescent Borak Tower, Level-2, Eskaton, Dhaka, Bangladesh

• Developed the telecom mediation software for Huawei and ZTE Switch using C programming language after analyzing the business process and prepare test plan according to Requirements & Design Document. • Design using UML and code SMS Gateway applications after identifying all necessary Business Use Cases from requirements using SMPP 3.4 protocol which was used to exchange SMS with other mobile operators using Java, MySQL in Linux platform. • Developed and deployed web based application for internal ERP solution, Business Intelligence and management dashboard using PHP, MySQL and Oracle and provide training to business users.• Involved in gathering and analyzing requirements by interviewing users and prepare USE Cases with diagram, Class Diagram & Entity Relationship Diagram using UML.• Co-ordinated with other technical teams to resolve various customer and system problems, identify current limitation and propose solution to improve productivity.

Gulshan, Dhaka, Bangladesh

• Responsible for development of Online Banking Solutions for Bank Asia Limited using JSP, Oracle and STRUTS Framework. • Coordinated with project managers, analyze requirements and prepare technical documents.

Master Of Engineering - Meng, Computer Software Engineering

The Master of Software Engineering program at Concordia University is designed to provide students with advanced knowledge and skills.

Bachelor’S Degree, Computer Science And Engineering (Cse)

This degree offers a broad and deep knowledge of the theory, design, and applications of digital computers. The first two years are spent.

Higher Secondary School Certificate, Science

Secondary School Certificate, Science