Saikat Mitra

Saikat Mitra Email and Phone Number

Vice President - Head of Global Ads Customer Support & Experience @ Google
mountain view, california, united states
Saikat Mitra's Location
Greater Hyderabad Area, India
Saikat Mitra's Contact Details

Saikat Mitra work email

Saikat Mitra personal email

About Saikat Mitra

Current:Head a global team to re-imagine Customer Experience with AI and support powerful Ads experience for all of Google Ads customers globally. Previous:* Head a global team to develop and implement Industry solutions for Cloud, Internet, Ad, Payments and eCommerce fraud and abuse.* Head Global Delivery & Operations for Oracle Cloud Services. Head a 1000+ organization across India, Australia, China, Japan, Egypt, Chile, Argentina and US to deliver state of the art Private Cloud Services to customers across the globe. * Practice Head for a 550 member Oracle and Siebel Practice. Track record of substantial organic growth in competency and size* Managed a P&L of $26 M. Managed Implementation, Consulting and Managed Services engagements for marquee Fortune 500 customersSpecialties: Cloud Computing, Outsourcing Service Delivery, Global Delivery, Oracle Applications, CRM, Knowledge Management, Call Center Apps, Business Process Reengineering

Saikat Mitra's Current Company Details
Google

Google

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Vice President - Head of Global Ads Customer Support & Experience
mountain view, california, united states
Website:
google.com
Employees:
219238
Saikat Mitra Work Experience Details
  • Google
    Vice President Customer Experience
    Google Apr 2024 - Present
    Global
    Lead a truly global team to re-imagine Customer Experience with AI and shape industry-leading Customer Support experience for Google Ads Customers.
    View
  • Google
    Vice President - Head Of Trust & Safety - Apac
    Google Aug 2016 - Apr 2024
    Hyderabad Area, India
    Head a global team to develop and implement Industry solutions for Internet, Ad, Payments and eCommerce fraud and abuse.
    View
  • Oracle Corporation
    Vice President - Cloud Services
    Oracle Corporation Jul 2008 - Jul 2016
    Hyderabad Area, India
    Head of JAPAC Delivery & Operations for Oracle Cloud Services. Head a 1000+ organization across India, China, Japan, Egypt, Chile, Argentina and US to deliver state of the art Private Cloud Services to customers across the globe.
    View
  • Genpact
    Vice President Oracle Practice
    Genpact 2006 - 2008
    Global Practice Head for $26 MM Oracle and Siebel Consulting Business Unit.
    View
  • Ge Capital International Services
    Vice President It Infrastructure Services
    Ge Capital International Services 2005 - 2006
    I headed the End User Computing Infrastructure practice at GE Capital. Manager a Practice of over 700 members and revenue of $30M.
    View
  • At&T
    Director
    At&T Feb 1998 - Jun 2005
    Headed corporate Technology Innovation and Transformation initiatives like CRM Implementation, Contact Center Transformation Program
    View

Saikat Mitra Skills

Outsourcing Cloud Computing Service Delivery Management Crm Oracle Applications Global Delivery Pre Sales Oracle E Business Suite Solution Architecture Consulting Customer Relationship Management Business Process Re Engineering Vendor Management Oracle It Strategy Leadership Business Intelligence It Service Management Requirements Analysis Business Process Improvement Itil Team Management Sdlc Enterprise Architecture Business Process Software Project Management Enterprise Software Knowledge Management Offshoring Erp Enterprise Resource Planning Project Management Software Development Life Cycle Data Modeling Program Management Managed Services Software Development It Operations Data Transformation Product Lifecycle Management Bpo Pmo Pmp

Saikat Mitra Education Details

Frequently Asked Questions about Saikat Mitra

What company does Saikat Mitra work for?

Saikat Mitra works for Google

What is Saikat Mitra's role at the current company?

Saikat Mitra's current role is Vice President - Head of Global Ads Customer Support & Experience.

What is Saikat Mitra's email address?

Saikat Mitra's email address is mi****@****hoo.com

What schools did Saikat Mitra attend?

Saikat Mitra attended San Jose State University, Duke University, Indian Institute Of Management Bangalore, Jadavpur University, South Point High School.

What are some of Saikat Mitra's interests?

Saikat Mitra has interest in Science And Technology, Children, Environment.

What skills is Saikat Mitra known for?

Saikat Mitra has skills like Outsourcing, Cloud Computing, Service Delivery, Management, Crm, Oracle Applications, Global Delivery, Pre Sales, Oracle E Business Suite, Solution Architecture, Consulting, Customer Relationship Management.

Who are Saikat Mitra's colleagues?

Saikat Mitra's colleagues are Fancy Living, Faith Lew, Adrián Ramírez Rodríguez, Shao Hao Tong, Venkatesh Waran, Pamela Crockett, Russell Goldenbroit.

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