Saikat Sarkar Email & Phone Number

A perseverant Divisional Engineer having 11+ years of profound experience in Operations Management, Transmission Maintenance, Customer Relationship Management (CRM), Project Management, Service Delivery, and variance analysis with assured profitability.★ Esteemed abilities in dynamically managing the functional interface between Telecoms entity and other disciplines➤WHERE CAN I ADD VALUE• Expertise in Spearheading the Operations and Maintenance of the Telecom Sector, optimizing technology utilization, and adapting to new technologies thereby enhancing on organizational efficiency• Adept in identifying high-yielding services and products by implementing insightful key sourcing strategies, robust policies & processes, building a dynamic team and distribution network• Demonstrated professional credibility in Project Management, Program Management, Operational Management, Team Management in Telecom domain. • Tenacious in troubleshooting & problem-solving skill, influencing communicator coupled with professional competencies in mobilizing & managing fibre transmission network• Efficient Communicator with excellent interpersonal& negotiation skills, in developing & nurturing relationships with team members & in providing exceptional customer service➤KEY ACHIEVEMENTS• Distinguished abilities in System Logging-In and Fault Localization, Fault Report generation, Prompt maintenance action Optical Fibre Spicing and OTDR Measurement.• Proficient with streamlining processes/procedures to facilitate smooth production process, enhance productivity and ensure customer satisfaction.• Proven Excellence in the Operation and Maintenance of various ADM/STM-1, 4,16,64 systems, OTN, DXC (optical) and DWDM systems, GPON network and associated systems, Leased Circuits (Conventional and MLLN).• Expertise in operation and maintenance of Broadband network and associated systems thereby accounting to overall improvement in quality and service standards.✎About MeI am an Analytically Driven Telecom Maintenance professional who can guarantee network availability and dispense necessary maintenance and support. 📧Do reach me out at: saikat.sarkar1987@gmail.com