Saikumar M Email & Phone Number

.I'm currently working as a Junior Executive in Lufthansa for Aircraft Component Service Sector..Experienced Customer Service Executive with 1.6 years in Supply Chain, skilled in providing excellentservice with strict confidentiality..A dependable and responsible professional with a strong work ethic, capable of making independentdecisions, solving problems, and ensuring tasks are completed effectively..Experienced in 11 processes, including customer contract checks, SAP-based shipping and invoicing, and repair handling. Key responsibilities included preparing quotes for aircraft component services, managing VVIP customer support, and handling over 1,550 globally..Familiarization and working knowledge of ERP Systems such as SAP and various exclusive LHT tools with addition to SAP,JIRA,POWERBI…etc• Communicate with LHT's component clients which have been standardized, and work on systemgenerated tasks for all component products in accordance with established Key Performance Indicators.• Handle client explanations (logistics clarifications), coordinate internal efforts, and offer up answers tosaid customers.• Compute and develop repair cost estimates for components (one-off occurrences). Write up weekly reportson the status of repairs to components.• Take part in the development of flight hours for several clients.Outside of my professional career,I’m also a National level Badminton player who has a passion for the game.