Healthcare leader with 20 years experience in managed care, hospital systems, and consulting. Rapidly promoted, holding market, regional and national roles driving strategy, program development, process improvement, and operational performance management. Experience in Commercial, Medicaid, Medicare, & LTSS products, implementing strategies that improve provider and member/patient experience. Seasoned in surfacing what’s needed to meet goals, being a change agent and collaborating to ensure internal alignments, and executing with an end to end mindset. Continually tapped to build new teams that shape and influence key strategies and operating models. Very adept at executive level support requests (being “right hand” support), formulating proposals, communications/decks for senior teams and board presentations.Key Accomplishments and Roles: - Co-designed Anthem’s new provider service model to significantly improve provider satisfaction results through deployment of provider-centric strategies enterprise-wide. This led to promotion to Senior Director role, responsible for a national team focused on development and execution of the new service model. - East Region Senior Director leading Anthem’s east region market implementation of the new National High Performance Network (HPN). Led work end to end - network modeling, contract negotiation and execution, network build and go live. - Program Director for provider enablement strategy that won a new provider contract to embed case managers and patient navigators within practices, which resulted in exceeding HEDIS goals and Pay for Performance targets.- Built and directed Business Strategy and Transformation teams at three companies, leading strategy development and execution, process improvement, and analytics. - Directed strategy and implementation of Maryland Medicaid HEDIS/Value-Based Purchasing Program ($10M at risk) within the Quality, Provider Network, and Medical Management/UM/Case Management departments. - Experienced in new contract development and re-negotiations with ancillary vendors, resulting in $40M lab savings and $25M pharmacy savings. - Led entrepreneurial startups and company acquisition priorities, successfully restructuring operational and IT infrastructure while maintaining existing daily business demands and stability- Certified Lean/Six Sigma Blackbelt with expertise in sophisticated analyses and idea generation to execution of critical projects