Saira Arshad Email & Phone Number

Newcastle Upon Tyne, Gb

Newcastle Upon Tyne, England, United Kingdom

Newcastle-Upon-Tyne, England, United Kingdom

Newcastle Upon Tyne, England, United Kingdom

Work closely with Product / Business Owners, the engineering team, to understand the ‘story’ requirements and ‘acceptance criteria’ in order to deliver high quality software testing, within the sprint schedule.• Created and executed test matrix based upon story signoff requirements. Perform ad-hoc and regression testing of system components under agile release schedules.• Followed Agile approach/Process• Use SoapUI to run regression scripts.• Responsible for testing of assigned projects including writing and executing the test cases .• Defect management which includes logging, reviewing tracking the bugs using JIRA• Understand the requirements fully and initiate discussions with stake holders to seek clarifications on unclear/unspecified requirements• Impact analysis of the changed functional requirements• Maintaining and keeping up to date, all the testing related documents• Setup & maintain the test environment• Help new-starter by putting them in a direction who they can start to achieve their goals.

I volunteered to become Security Champion for my team when the opportunity came up. Without any security background i enjoyed learning about security and its importance in this role. My role and responsibilities include:- Conducting weekly static code Analysis using Fortify, dependency Checks using OWASP dependency checker and uploading them on Thread Fix. - Organising Thread Modelling session for new features and arranging Pen test. - Carrying out all the activities to prepare Sage Banking Cloud for surveillance audit with the ISO certification body.

Newcastle Upon Tyne, United Kingdom

Responsible for providing support for Sage 50 Accounts and Sage One Customers. Supporting customers with their software queries by helping with installations and Accounting issues. Troubleshooting and diagnosing technical faults and providing the solutions. Responsible for logging all incidentson relevant software systems. Efficient in using computers and dealing with IT issues.

Newcastle Upon Tyne, United Kingdom

Responsible for ensuring that customer enquiry are resolved at first point of contact, unless specialist knowledge or further investigation is required. Doing this by using judgment and taking decisions within established procedures for each enquiry. Using the in-house system to record necessary information and instigate actions as required. Processing orders, forms, applications and requests for information. Dealing efficiently with questions and queries from customers. Keeping up to date with all the company's products, services and procedures. Directing requests and unresolved issues to other colleagues. Maintaining up to date paper and computer based files and administrative systems. Promoting the company’s products and services to customers. Handling objections professionally

Pakistan

• Co-ordination with Business and On-site development team.• Managed multiple projects simultaneously in agile landscape.• Interacted with end users and gathered requirements.• Responsible for overseeing the Development of New Features, Client and Resource Handling and Management, Test Estimates, Test Plans, Reviewing other Test cases, Functional Testing.• Prepared status report, allocation and management of technical and human resources using MS Excel.• Created QA Test plans, Test Cases for Functional, Integration Testing and participated in UAT.• Worked as a QA department lead on various arcade games and reskins.• Assist Product development team in designing and improving features of games

To test iphone games as well as iphone Apps

To test iphone games as well as iphone Apps.

Bs(Hons) I.T, Programming, Software Engineering, Software Quality Assurace, Networking And Data Bases

Ics, Physic, Computer Science, Mathematics