Sai Raman S Email & Phone Number

Raleigh, NC, US

Wellesley Hills, Massachusetts, US

Rosemont, IL, US

New York, NY, US

Morrisville, NC, US

• Responsible for providing solution and Implementation of Salesforce CPQ for different business internally.
• Worked on designing and planning to configuration and Feasibility approval process for complex Servers and Laptops according to different guidelines specific to Geo (NA, EMEA, AP, LA).
• Worked on designing and implementing Pricing, Rebait Claim process. Which handles complex pricing scenarios according to Geo and County specifications for worldwide.
• Worked closely with Business Stake holders and Product Owners for prioritizing Epics like Marketing strategies and Email Campaigns within and outside salesforce Platform.
• Responsible for requirement gathering from business and developing User stories for the dev team.
• Structed all the Test Cases in JIRA and introduced Agile process in team for effective testing and resolving Bugs.

Duluth, Georgia, US

• Worked on salesforce application setup activities and customizations to match the functional requirements of the organization.
• Provide Solutions on Salesforce Customization, Security, Data Management/Recovery and email Integrations. (Workflow, Approval process, Security, Data Loader, App Exchange, Change Set, Sandbox to Sandbox &Sandbox to.
• Worked on customization of service cloud based on the business requirements
• Prepared different types of Reports & Dashboards based on client/project requirements
• Demonstrated technical aspects in design, analysis and data modeling of the existing system that support business requirements and driven key business decisions
• As a business analyst, gathered requirements from the stakeholders by conducting sessions and analyze them to provide the solutions that leverage salesforce functionality

Washington, District Of Columbia, US

* Worked with APEX developers and Salesforce admins, describing profile and data visibility requirement, setting up workflow rules and validations, Setting up reports and dashboards.* Created new Record Types, page layouts, related lists for several objects* Responsible for all activities related to configuring Data Loader, uploading data in CSV files into.

Washington, DC, US

• Worked on setting up of User, Workflows, Reports & Dashboards
• Developed Page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages
• Assigning administrative privileges to the users and restricting
• Setup or create User Interface, Organization-wide defaults, Role hierarchy, Workflows and Workflow rules.
• Responsible for all activities related to configuring Data Loader, uploading data in CSV files into Salesforce.com, checking for data accuracy
• Used HP- Quality Center for Defect Management

Bentonville, Arkansas, US

• Collaborated with business units like Sales and Marketing, Finance to develop ad-hoc reports, views and dashboards depending on the requirements from the users
• Setup or create User Interface, Organization-wide defaults, Role hierarchy, Workflows and Workflow rules
• Collaborated with Salesforce.com developers that are internal and external on system customizations and integrations
• Worked on the process of mapping techniques and the ability to suggest alternative solutions
• Participated in the end user needs, process analysis and provided recommendations for the best practices
• Worked with Agile SCRUM based SDLC requirements by JAD sessions such as document analysis

Mountain View, CA, US