Sai Raman S Email & Phone Number

Raleigh, Nc, Us

Wellesley Hills, Massachusetts, Us

Rosemont, Il, Us

New York, Ny, Us

Morrisville, Nc, Us

• Responsible for providing solution and Implementation of Salesforce CPQ for different business internally.• Worked on designing and planning to configuration and Feasibility approval process for complex Servers and Laptops according to different guidelines specific to Geo (NA, EMEA, AP, LA).• Worked on designing and implementing Pricing, Rebait Claim process. Which handles complex pricing scenarios according to Geo and County specifications for worldwide. • Worked closely with Business Stake holders and Product Owners for prioritizing Epics like Marketing strategies and Email Campaigns within and outside salesforce Platform.• Responsible for requirement gathering from business and developing User stories for the dev team.• Structed all the Test Cases in JIRA and introduced Agile process in team for effective testing and resolving Bugs. • Test application in different phases of testing Pre – UAT, UAT and reported Bugs in JIRA and made sure that all the Bugs are fixed by development team. • Responsible for Documenting Account and Contract processes across different Vendors and Partners.• Worked on Data Center product transformation project as part of Salesforce CPQ project. Sales and pricing teams training on Business process and IT Solution, worked on Opportunities, Quotations, Contracts and Sales orders, Opportunity to Order space, Generate Salesforce reports for multiple process domains, designed data feed flow from CPQ/CRM applications to reporting systems, Interaction with Vendors on day to day business & application issues, production issues resolve from business and vendor teams, Analyzed and designed the change requests & worked with IT teams to develop & deploy, conducted key user training to Sales & pricing teams on new functions and user acceptance testing, Move-To-Prod (MTP) and post production support.

Duluth, Georgia, Us

• Worked on salesforce application setup activities and customizations to match the functional requirements of the organization.• Provide Solutions on Salesforce Customization, Security, Data Management/Recovery and email Integrations. (Workflow, Approval process, Security, Data Loader, App Exchange, Change Set, Sandbox to Sandbox &Sandbox to Production Deployment, E-mail exchange servers, Reports & Dashboards etc.• Worked on customization of service cloud based on the business requirements• Prepared different types of Reports & Dashboards based on client/project requirements• Demonstrated technical aspects in design, analysis and data modeling of the existing system that support business requirements and driven key business decisions• As a business analyst, gathered requirements from the stakeholders by conducting sessions and analyze them to provide the solutions that leverage salesforce functionality• Analyze the root causes, document and update all the functional and technical requirements of the business processes.• Worked on Full lifecycle application development using coding standards/patterns

Washington, District Of Columbia, Us

* Worked with APEX developers and Salesforce admins, describing profile and data visibility requirement, setting up workflow rules and validations, Setting up reports and dashboards.* Created new Record Types, page layouts, related lists for several objects* Responsible for all activities related to configuring Data Loader, uploading data in CSV files into Salesforce.com, checking for data accuracy* Designed and deployed Custom tabs, Validation rules, and Auto-Response Rules for automating business logic* Designed and developed Visual Force pages based on the business requirements.* Worked on data transition from Rally to JIRA* Used I-Track JIRA to update daily tasks to Scrum Master* Trained teams on adapting AGILE methodologies

Washington, Dc, Us

• Worked on setting up of User, Workflows, Reports & Dashboards• Developed Page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages• Assigning administrative privileges to the users and restricting• Setup or create User Interface, Organization-wide defaults, Role hierarchy, Workflows and Workflow rules.• Responsible for all activities related to configuring Data Loader, uploading data in CSV files into Salesforce.com, checking for data accuracy• Used HP- Quality Center for Defect Management• Work with the Dev team to explain the requirements and address any concerns they may have • Review the test scripts prepared by the QA team and test the new solutions/enhancements

Bentonville, Arkansas, Us

• Collaborated with business units like Sales and Marketing, Finance to develop ad-hoc reports, views and dashboards depending on the requirements from the users• Setup or create User Interface, Organization-wide defaults, Role hierarchy, Workflows and Workflow rules• Collaborated with Salesforce.com developers that are internal and external on system customizations and integrations• Worked on the process of mapping techniques and the ability to suggest alternative solutions• Participated in the end user needs, process analysis and provided recommendations for the best practices• Worked with Agile SCRUM based SDLC requirements by JAD sessions such as document analysis

Mountain View, Ca, Us