Business System Analyst
CurrentResolver – Senior Business System Analyst Colorcon Data Migration and Integration from Oracle to HubSpot Project: Successfully led end-to-end data migration using Data Profiler Tool (ETL) and integration using Dell Boomi, including data transformation, deduplication, data mapping, and modeling techniques. Conducted analysis of business requirements, documented functional and technical specifications, and designed integration between Oracle and HubSpot, collaborating with cross-functional teams to ensure alignment on design and timelines. Conducted testing and troubleshooting to ensure seamless data transfer between systems and provided recommendations for system improvements to enhance efficiency and effectiveness of the integration. Provided ongoing support for the integrated system and identifying areas for improvement. Utilized SQL to extract data and delivered optimal solutions to complex business problems, leveraging strong problem-solving skills Five9: Partner Community, Customer Community, Commerce Cloud: Optimized Partner Onboarding and performance management by designing and implementing Five9 Partner Community in Salesforce Experience Cloud. Empowered Partners to track deals, access Deal Dashboard, Commission Info, News, and Support Cases via portal. Additionally, launched Five9 customer community in English and Spanish to enhance engagement and support. Collaborated with Product owners to support the Five9 Marketplace, maintaining the product catalog on Salesforce Commerce Cloud. Provided key leadership as BSA team lead during the Discovery phase, conducting daily stand-ups, breaking down requirements, and assigning tasks to ensure the project's success. Adept in Agile/Scrum methodologies, including Sprint planning, review, and retrospective, and played a pivotal role in resource allocation and daily task assignment.