Sajeeva Perera Email & Phone Number

Doha, Qatar

Colombo, Western, Sri Lanka

➥ Managing the Cathay Pacific and GHA (Ground Handling Agent) teams to achieve operational excellence while satisfying the company's security and service requirements➥ Maintain the highest levels of customer service by staying current on new goods and services and utilizing them effectively➥ Leading the team to fulfill all KPI, cost, and revenue objectives, as well as constantly monitoring and conducting the performance review meetings with both internal teams and external vendors➥ Administration and financial duties (SAP) relating to the airport's operating team, such as roster, leave, and appraisal management, invoice verification, PO processing, petty cash handling, and inventory managing, are coordinated➥ Budget forecasting and expense management require the creation of weekly, monthly, and yearly reports➥ Management of Cathay Pacific Airways Sri Lanka's business continuity/ contingency, emergency, and accident plans, including review, update, and training, as well as regular exercises➥ As the designated training coordinator and qualified trainer, I was responsible for conducting training and assessments to grant required licenses to both internal and external team members about handling Cathay Pacific Aircrafts, as well as maintaining all records of all such training and licenses➥ To reach a zero-tolerance level, conduct frequent quality and safety control inspections to detect and mitigate personal, safety, and security hazards

Riyadh, Saudi Arabia

➥ Manage and supervise Ground Handling Agent teams devoted to Cathay flight operations in order to achieve operational excellence in terms of on-time and error-free performance➥ Implement corporate safety, security, and quality policies to guarantee that the station, its workers, and its suppliers completely comply with all regulatory requirements and quality standards➥ Assist the team in providing ‘Service Straight From The Heart' on a daily basis in order to establish real connections and memorable experiences for our customers across all points of contact➥ Manage flight interruptions and anomalies effectively, and assist airport administration as needed➥ Motivate and motivate the frontline staff (including suppliers) to foster supportive and collaborative collaboration➥ Assist the Airport Operations Manager in driving down expenses in day-to-day operations and assist with station administrative responsibilities

Riyadh, Saudi Arabia

SAUDI GROUND SERVICES Ltd RIYADH (KSA) Customer service agent / flight supervisorMy duty included supervising and managing Checking-in counters and Boarding Gates of flights for,KUWAIT AIRWAYSOMAN AIRWAYSETIHAD AIRWAYSQATAR AIRWAYSJET AIRWAYSSRILANKAN AIRLINESCATHAY PACIFIC

Colombo, Western, Sri Lanka

Airport Services AgentHandling Check-In Counters, Special Passenger Services, Departure Gates and Transfer Desk

Master Of Business Administration - Mba, Business Administration And Management, General

Certificate In Banking & Finance, Banking And Financial Support Services

Ordinary Level & Advanced Level (English Medium)

Activities and Societies: College achievements Deputy Head prefect (03’ – 04’) Prefect (02’-03’) Received School colors for overall.