I am Currently working with Accenture as Assistant Manager; I have a total of 10 years of experience in HRO , have worked on all HR domain from Payroll, Recruitment, HR Shared services to HRT , the key responsibility I handle currently are :- Team handling and organizing the teamEmployee engagement Skip level meeting are conducted to know teams better Focusing on Attrition control Ensure that goals and objectives are perceived as attainable.Track process activities schedule to ensure deliverables are met. Hosting client calls for Production release.Validating and sending out Daily, Weekly and monthly reports to client.Maintaining desired SLA Adhering to Company policy while taking critical decisions Set real time goal to team leads and team members and help them to achieve.Follow up’s are done on action assignments.Giving constructive feedback to Team lead and team membersReport team progress and decisions made to concerned groups.Encourage open communication among team members.Explain and use team goals and objectives.Match people to jobs.Assure that each member receives team-based compensation or recognition. Assist the team leader with problem solving tools concepts of quality improvement.Observe the team's progress and evaluate how the team is functioning.Provide a communication network to the management team.