Sajid Muhammad Email and Phone Number

Providing IT support requirements prioritize and action to minimize day to day disruptionsHelping in IT Projects successfully implemented to increase the efficiencies within the businessHelping in Database management activities regularly undertaken to ensure accurate reporting and data retentionOverseeing IT system health checksPrioritizing and following up on support ticketsCoordinating support requirements with the network providerLiaising with the Seafolly team on day-to-day IT issuesWorking with the IT Director and external suppliers to develop recommendations and coordinate the implementation of IT projects and solutionsHelping in the integration of IT operations, hardware, systems, software and data processingCoordinating system updates ensuring minimum disruption to day to day operationsProviding assistance in testing new equipment and systemsCreating user manuals and technical documentation for new and updates processesAssisting in conducting training for users on new and updated technology systems and processesEnsuring scheduled reports are run when requiredOverseeing automated processes to ensure data integrityUndertaking database management activities to ensure clean data is capturedMaintaining data procedures and managing the distribution and retention of data on various storage devicesAssisting in integration process between Apparel21 & other partner like SPS Commerce, Toll, Quantium, Amazon, Zappos, Everything But Water, Debijenkorf, John Lewis and Selfridges etc