Sajid Sayed Email & Phone Number

United Arab Emirates

India

• Currently Working:-Team Leader for UTI MUTUAL FUND PROCESS / / Aegis Customer Support Service Pvt.Ltd - Navi Mumbai, Maharashtra / 02.2019 – 09.2021.
• Manage a team of approx. 30 Customer Service Representatives and ensure that all key metrics of performance as per the Client SLA are met and exceeded
• Maintaining AHT and Service level as per client requirement
• Control shrinkage and attrition.
• Making reports, monthly Deck for client review
• Motivated team of call centre operators on both inbound and outbound calls.

India

• Worked with “ Bhurani Hospital in HR Department From Nov 2014 to Dec 2016, Kausa Mumbra Successfully handled the overall operations like HR, General Purchase, Medical sectors (Roster), etc at Kalsekar Hospital and.
• To show CV’s after inward and remark to their HOD.
• To arrange and file the CV’s received either by Hand or through Post/Email, according to the Qualification, experience and post applied for.
• To call the candidates shortlisted by HOD’s for interview.
• File the CV of interviewed candidates according to the remark of trustees and CEO. (Reject, HOLD etc.)
• If in urgency candidate is selected by MD, he/she is to be introduced with the trustees and Trustees signature is to be obtained on interview sheet. In such case, appointment letter to be prepared and got signed by the.

Thane

• To show CV’s after inward and remark to their HOD.
• To arrange and file the CV’s received either by Hand or through Post/Email, according to the Qualification, experience and post applied for.
• To call the candidates shortlisted by HOD’s for interview.
• File the CV of interviewed candidates according to the remark of trustees and CEO. (Reject, HOLD etc.)
• If in urgency candidate is selected by MD, he/she is to be introduced with the trustees and Trustees signature is to be obtained on interview sheet. In such case, appointment letter to be prepared and got signed by the.
• Compensation & salary negotiation for different positions in the organization.

India

• Account Assitance / / M. K Industries Pvt.Ltd - Thane, MH / 07.2011 - 10.2012:-
• Ordered all office supplies including ink cartridges, toner and paper.
• Negotiated pricing with vendors regarding wholesale billing and marketing procedures.
• Organized files, developed spreadsheets, faxed reports and scanned documents.