At HCLTech, my role as Deputy Manager blends my Certified ScrumMaster credentials with a strategic focus on managing comprehensive MSS projects. This involves meticulous client engagement, customized security solutions, and hands-on leadership in technology deployment and operations. My recent tenure at Vodafone as a Scrum Master honed my expertise in backlog management, sprint planning, and fostering seamless stakeholder interactions, all of which are pivotal to my current responsibilities.Our team thrives under a culture of continuous improvement and collaboration, a testament to my dedication to Agile principles and customer success. With a strong foundation in client communication and a proficiency in materiality assessment, I ensure that the projects we deliver are not only secure but also align with our clients' strategic objectives. It's the synergy between my technical acumen and leadership that empowers us to deliver exceptional value in the realm of Managed Security Services.
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Deputy ManagerHcltechDubai, Ae -
Deputy ManagerHcltech Feb 2024 - PresentIndiaOverseeing end-to-end MSS projects, from client engagement to deployment and ongoing support.Collaborating with clients to understand their security requirements and tailor MSS solutions accordingly.Leading the deployment and integration of security technologies into the client's environment.Monitoring and managing security operations to detect, analyze, and respond to security threats.Providing regular security reports and insights to clients to support informed decision-making. -
Scrum MasterVodafone Apr 2022 - Mar 2024India• Managing Scrum Team & Testing.• Managing Backlog, Sprint Planning, Scope & Prioritization of User stories with PO, Creation of User Stories, Daily Stand-up, Scrum of Scrum, Sprint Retrospection, Testing Stories• Preparing & Presenting Sprint Reviews & Planning Sprint Demo’s, Weekly Status Reporting, • Client Stakeholder interactions • Communication with Business users & Application IT Leads.• Process & Quality Audits -
Scrum MasterRackwon Business Solutions Pvt Ltd Aug 2015 - Mar 2021India• Managing two Scrum Teams with 14 direct reporters.• Managing Backlog, Sprint Planning, Scope & Prioritization of User stories with PO, Creation of User Stories, Daily Stand-up, Scrum of Scrum, Sprint Retrospection• Preparing & Presenting Sprint Reviews & Planning Sprint Demo’s• Preparing & Presenting Weekly Status & Overall Progress• Defining and Planning Data Conversion Project Roadmap• Client Stakeholder interactions • Communication with Business users & Application IT Leads• Test Planning, Test Preparations, Execution of Test Suite, Test Reporting• Validated the data flow from Source to Target by verifying the mappings and transformations based on Source & Target application screen comparison.• Creation & Presentation of Status Reports and Load Results based on Migration Load Status & Reconciliation Reports during Sprint Review Sessions -
Sharepoint DeveloperWipro Apr 2014 - Jul 2015India• Migration of existing SharePoint sites on premise to the new online environment. Migration of deltas to new environment.• Worked with Customer groups and stakeholders Migration Planning, Roll-out Decision making, Branding of new sites, etc.• Test Planning, Test Preparations, Execution of Test Suite & Test Reporting• Providing daily status to stakeholders.• Communication with Business users & Application IT Leads• Participated in regular project status meetings and QA status meetings.• Creating Test Reports using Excel & Pivot Chart Dashboards• Managing defects in Jira on daily basis -
Senior ExecutiveA.S.A Infosys Jun 2011 - Mar 2014India▪ Managed a high-volume workload within a deadline-driven environment. Resolved an average of 550 inquiries in any given week and consistently met performance benchmarks in all areas (speed, accuracy, volume).▪ Became the lead “go-to” person for new reps and particularly challenging calls as one of the company’s primary trainers of new and established employees.▪ Helped company attain the highest customer service ratings (as determined by external auditors) -- earned 100% marks in all categories including communication skills, listening skills, problem resolution and politeness.▪ Officially commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus and dependability in performance evaluations.Completed voluntary customer service training to learn ways to enhance customer satisfaction and improve productivity.
Sajid Shaikh Education Details
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University Of LucknowFinance, General
Frequently Asked Questions about Sajid Shaikh
What company does Sajid Shaikh work for?
Sajid Shaikh works for Hcltech
What is Sajid Shaikh's role at the current company?
Sajid Shaikh's current role is Deputy Manager.
What schools did Sajid Shaikh attend?
Sajid Shaikh attended University Of Lucknow.
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Sajid Shaikh
"Transforming Supply Chains With Strategic Leadership | Managing Director, Logistics Expert"Dubai, United Arab Emirates2dhl.com, fedex.com
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