Saketh Pg Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

• Maintained and expanded revenue within the existing book of business, skillfully managing the entire customer life cycle, overseeing customer contract renewals, and strategically increasing our footprint within the business.• Demonstrated a deep understanding of customers' business needs, ensuring not only satisfaction but also fostering enduring, long-term relationships. Actively identified opportunities aligning with Kaseya services to support and enhance their ongoing business strategy.• Successfully achieved weekly and quarterly Up-Sell and Cross-Sell opportunity generation targets, consistently surpassing sales goals. Generated a robust pipeline, exceeding three times the target, indicative of proactive business development.• Effectively increased our footprint in the existing customer base, strategically mitigating unavoidable churn by identifying and capitalizing on expansion opportunities.• Collaborated cross-functionally to streamline forecasting processes and implement churn-reduction strategies, contributing to sustained business growth.• Proactively engaged in market research and trend analysis, staying ahead of industry shifts to align Kaseya services with evolving customer needs.

Bengaluru, Karnataka, India

• Led the expansion efforts in a named set of existing Fortune 500 Accounts in North America.• Carried out cold prospecting to new buyers and new groups in existing accounts, creating opportunities within existing accounts and driving these opportunities to closure• Prospected within named existing accounts to generate pipeline, create opportunities and close deals• Consistently delivered license and recurring service revenue targets in the assigned portfolio• Built a trusted advisor relationship with my customers, including building relationships with the key contacts and customer executive team• Drove high engagement and demonstrate value realization & ROI of Whatfix through Executive Business Reviews and other channels• Collaborated effectively with sales engineering, business development, marketing, and product teams to build pipeline• Proactively identified and resolve account success blockers that may arise• Proactively identified business problems and worked cross-functionally to provide solutions, as well as built relationships with important decision-makers within the current accounts• Participated in Value Engineering and Centers of Excellence exercises in large Fortune 500 accounts

Bangalore

•Engaged in consultative and insight-driven discussions with CxO’s of client's team to position Subex products and services •Presented and demonstrated product concepts and capabilities. Did so in a manner to emphasise solutions to critical business challenges vs. traditional feature/function walkthrough•Prepared detailed RFP responses and technical proposals•Proactively scoped the technical solution required to address customer requirements, assessed customers' met and unmet needs, and recommended solutions that optimised value for both the customer and the firm•Secured input from all necessary solution stakeholders within the customer firm. Adapted solutions, as necessary, to ensure appropriate support.•Secured inputs from customer technical staff commitments needed to ensure a deal’s "technical closure.”•Monitored customer ‘pulse’ for technical solutions proposed throughout the sales process, and alerted the sales and account teams to potential risks of deal closure. Worked closely with Sales team to identify, develop, and close opportunities through meetings, POC resourcing, advising on sales strategy and business case creations.•Represented Subex in the Revenue Assurance & Fraud Management domain to the external marketplace Such involvement included customer presentations, white papers, blogs, conference presentations and/or user group presentations•Analysed market demands and provided feedback into product development via appropriate requirements gathering. •Subsequent to order closure, provided internal support to PS/MS/Implementation teams to ensure seamless knowledge transfer and place solution delivery in the best position for success•Met assigned targets for profitable sales growth in assigned product lines, market areas, channel, or teams supported.

• Conducted onsite & offshore consulting/training workshops to more than 20+ customers across EMEA, APAC, Europe & Africa.• Achieved an average CSAT rating of 4.8/5 for all consulting engagements delivered.• Mapped domain/business requirements to tool capability that in turn increased productivity of customer’s team by 42%• Suggested Industry best practices which were aligned with TM Forum and GSMA standards, so that my clientele could reap maximum benefits from the solution being used.

Bachelor Of Engineering - Be, Computer Science, First Class With Distinction

Secondary And Senior Secondary Schooling