Responsible for training new staff and management of 3 individuals. ● Primary contact for clients ensuring quality service and preservation of business relationships● Configuration and deployment of Hyper-V server hosts and Equalogic SAN maintenance● Application support for EMR software (Advantx, Centricity, Amkai), ● Weekly onsite support at Hartford based law firm with approximately 40 attorneys and support staff● Frequent travel supporting clients in Connecticut, Massachusetts, Rhode Island and New York● Responsible for migrating users from outdated Citrix platforms to terminal services (Server 2012 R2)● Lead the implementation of Mimecast email continuity services for all MS Exchange clients● Lead the transition from ESET antivirus to Kaspersky Security● Configuration of GPO’s to fit our business needs and those relevant to Server 2016 platform.