Sal Allababidi Email & Phone Number

San Francisco, California, US

San Francisco, California, US

• Successfully scaled Ease from 60 to 300 employees across the US, in addition to contractors in India and the Philippines
• Develop and implement standards, policies and processes for Service Delivery, SOPs, IT Security, Change/Incident Mgmt, SaaSOps, IT Infrastructure and User Experience
• Work in partnership with business functions to build a strategy and roadmap that will support future growth of the company
• Centrally manage all software license agreements, communication agreements and vendor contracts. Leverage the size and scale of the organization to drive vendor and infrastructure consolidation activities
• Experience in setting up office infrastructure, networking, video surveillance, and multimedia conferencing equipment
• Streamline employee onboarding/offboarding processes, in a highly dynamic organization

San Francisco, California, US

San Francisco, California, US

• Lead and mentor the IT Operations team in San Francisco (HQ) and across multiple North America locations
• Define the IT Operations mindset at Zynga: Stay ahead and keep abreast of changes by deep monitoring of the IT environment and collaborating with key stakeholders on the overall health of the IT infrastructure
• Drive results with clearly defined priorities, effective resource allocation, maintenance schedules, and increasing efficiency
• Contribute to the overall savings within Zynga’s annual IT budget by optimizing usage of Zynga’s IT assets, proper capacity planning, renewals, etc.
• Manage the IT hardware and software asset lifecycle: Upgrade systems, implement new technologies in production and gauge supply/demand to maintain operational efficiency
• Develop and implement standards, policies and processes for: On-Call (24x7), High Availability, Change/Incident Management, and Service Delivery

San Francisco, CA, US

• Successfully scaled data.ai from 150 to 500 global employees
• Oversee all IT operations across our US and Canada offices
• Manager and mentor multi-tiered IT personnel onsite and remotely with knowledge, best practices, and provide career growth/professional development counsel and opportunities
• Design annual/quarterly project roadmaps with OKRs/KPIs
• Implement and maintain 200+ SaaS integrations and Cloud account management
• Data driven by defining and monitoring SLAs/OLAs and Trend Analysis

New York, New York, US

• Active Directory and Exchange administration
• Create and deploy tools for automation, policy tracking, and enforcement
• Network, Server, and Systems administration
• Manage and mentor multi-tiered Support and Service Delivery Engineers
• Design and maintain VMware ESXi 5.5 environment
• Maintain WiFi, LAN, WAN, MPLS network

San Francisco, California, US

• Managed and trained up to 8 personnel at different IT skill levels
• Headed up policy-making and decision-making in all aspects of technology for an agency with up to 5 nationwide locations and 700 employees
• Negotiated with vendors yearly to decrease company costs while continuing to build and manage vendor relationships
• Managed the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, computers, operating systems, hardware, software, and peripherals
• Maintained IT governance and compliance with SOX IT audit controls
• Served as liaison between IT and various other departments (Creative, Finance, Broadcast, Interactive, Media, and Post-Production) on a daily basis

San Francisco, California, US

• Administered Apple Xserve and Windows Servers.
• Oversaw website, intranet, and extranet development and administration.
• Configured, resolved issues with, and administered the payroll system.

• Performed OS X and Windows XP troubleshooting and support.
• Set up Email, configuration, and support.
• Administered Linux Client/Server environment including setting permissions and file management.