Chris Ortolano πŸ’«

Chris Ortolano πŸ’« Email and Phone Number

Delivering Encore Experiences at Stages Norhtwest @ Stages Northwest
portland, oregon, united states
Chris Ortolano πŸ’«'s Location
Portland, Oregon, United States, United States
Chris Ortolano πŸ’«'s Contact Details
About Chris Ortolano πŸ’«

Proactive adoption guides serve as an essential resource for transitioning toward a hybrid CS/Sales motion.How to think about guiding adoption? Use data and customer insights to identify trends, then start with a roadmap to track and measure critical adoption pathways.As frameworks for testing and guiding product adoption are not well defined, an iterative process is needed to develop a "command center", assess directional patterns, then test different "plays".Determining how end users adopt, and which documentation is relevant, can be difficult. There are hundreds of data points, and dozens of criteria, that lead to a plethora of adoption path permutations. CS solutions such as Catalyst, Planhat, SmartKarrot, Vitally with customer API's and can be customized to segment, score, and engage with new trial users during product adoption phase to increase retention. A robust adoption roadmap allows you to first define data sources (and destinations) adoption milestones, assess roadblocks, improve funnel metrics, and collaborate with end users to listen and understand before conversion to paid accounts. This is akin to a product guide dashboard that is also a precursor to a PQL.P-L Adoption is an opportunity engage engage end users with robust adoption pathways. Curious about how roadmap tools can help to track and measure adoption pathways? Let's exchange ideas.

Chris Ortolano πŸ’«'s Current Company Details
Stages Northwest

Stages Northwest

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Delivering Encore Experiences at Stages Norhtwest
portland, oregon, united states
Website:
stagesnorthwest.com
Employees:
10
Chris Ortolano πŸ’« Work Experience Details
  • Stages Northwest
    Client Services Manager
    Stages Northwest Feb 2024 - Present
    Portland, Oregon Metropolitan Area
    I work with event planners and producers to provide the best possible event staging equipment, pricing, and experience for single and multi-day events in the Pacific Northwest.
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  • Proactive Adoption Labs
    Product Adoption Guide
    Proactive Adoption Labs Dec 2021 - Apr 2022
    Portland, Oregon Metropolitan Area
    How to start guiding product adoption? Guiding starts first with understanding user pathways, milestones, and metrics and then aligning product analytics and customer insights with product adoption roadmaps.Modern CS+Data command centers allow your human product guides to engage with end users who are trialing your product, either short term or month-to-month, before committing to a long term contract. Some things to consider before building an adoption pathwaysData sources and destinations, dynamic segmentation, life cycle email automation, surveys, scoring, and user feedback. Adoption roadmaps allow you to design, build and rapidly test adoption pathways, evaluate adoption criteria, and then score adoption pathways based on your standards and criteria. Get started with an adoption roadmap to map events to metrics, and then start to facilitate customer feedback, and analyze content consumption to consolidate findings and then define critical adoption pathways.
  • Outbound Edge
    Middle Sales Funnel Consultant
    Outbound Edge Dec 2018 - Dec 2021
    Portland, Oregon
    Designing and developing customized Account Alignment Plans to increase stakeholder engagement using lightweight SaaS opportunity managment tools that integrate seamlessly with your CRM.
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  • Outbound Edge
    Founder And Principal
    Outbound Edge Jan 2017 - Nov 2021
    Portland, Oregon Area
    Tired of running into deal breakers? Start aligning sale process with your Internal Champions.I provide Account Alignment Plans in Kiite, Guru, and Airtable to increase stakeholder engagement. Each account plan is designed to help resolve complex problems, facilitate decision making, then focus on mitigating risk for transitional deals that are not Enterprise, but not transactional either.Account Alignment Plans are real-time interactive decision making tools customized to meet the needs of intermediate complex deals to define, align, and then collaborate with internal champions.
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  • Outbound Edge
    Sales Process Consultant
    Outbound Edge Jan 2017 - Dec 2018
    Portland, Oregon Area
    Priority Prospecting Systems for Account Based Sales and Sales Development.
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  • Salesstack
    Community Manager
    Salesstack May 2015 - Dec 2021
    Portland, Oregon Area
    Are you curious about testing account based lead flows that blend account level research, intent data, and social engagement to separate yourself from the pack of volume velocity sellers? We feature marketing and sales leaders that are blending data without breaking the bank on expensive tooling.As we unpack the complex ABM plays that Enterpries companies deploy, we're discovering new ways to blend data, and new plays that use that data. We're a smaller forum for emerging leaders to find your voice.
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  • Cience
    Sales Enablement Manager
    Cience Apr 2017 - Jul 2017
    Portland, Oregon Area
    Designed and implemented a sales knowledge base using Guru to optimize access to sales assets and standard process. Knowledge base resulted in a more effective onboarding and ramp for new hires, and continuous improvement for individual contributors and managers. Sales content and process grouped by dept and employee role using categories and tags.
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  • Discoverorg
    Sales Enablement Manager
    Discoverorg Apr 2016 - Jan 2017
    Vancouver, Wa
    Increased capacity for DiscoverOrg customers to execute on their sales development process. Designed, created, and delivered a series of 10 sales development training courses to Enterprise SaaS Sales Development teams including Mesosphere, Turbonomics, and Bitium. Produced all content for second iteration of the TiLT Sales Development Training program.
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  • Execvision
    Conversation Analytics Account Executive
    Execvision Oct 2015 - Apr 2016
    Portland, Oregon Area
    Identified systematic weaknesses across a broad spectrum of companies related to the standard discovery, demo, propose and close sales process. Increased awareness, shared insights, and consistently set meetings for executives to demonstrate the ability of the Execvision call recording platform to enable meaningful sales conversations using a systematic approach to call coaching.
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  • Creative Safety Supply
    Account Executive
    Creative Safety Supply Jul 2013 - Jun 2014
    Beaverton, Oregon
    Exceeded individual targets for B2B sales providing cost-effective solutions to manage risk, increase productivity, lower expense. 110% quota flipping national brands through competitive pricing.
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  • Reply.Com
    Account Manager
    Reply.Com Aug 2012 - Mar 2013
    Portland, Oregon Area
    B2B client retention and revenue generator selling lead gen and digital marketing tools to SMB’s. Proved the value of integrating demand generation, marketing automation, and sales enablement tools.
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  • Vignette Brand Communications
    Project Accountant
    Vignette Brand Communications Aug 2011 - May 2012
    Portand Oregon
    Increased operational efficiency, profit and client retention through collaborating on project bid sheets, progress reports, and financial project reports. Developed process for creative project development and management, including principles of internal branding across departments.
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  • Portland Energy Conservation Inc.
    Project Accountant
    Portland Energy Conservation Inc. Feb 2010 - Jan 2011
    Project accounting and revenue management for large energy efficiency projects. Project analysis including managing monthly receivables, analyzing cash flows for project portfolio, coordinating with project teams to improve revenue cycle for consulting projects, with a focus on large commercial refrigeration projects for grocery retailers.
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  • Energy Conservation Training Company
    Project Accountant
    Energy Conservation Training Company May 2009 - Feb 2010
    Portland, Oregon Area
    Accounting and project management for energy efficiency training company. Provided careful preparation of monthly financials, cash flow analysis, and coordination with CPA for taxes and aquistion. Assisted in research and marketing efforts to close new contracts in West Coast.
  • Avanti Accounting
    Consulting / Training
    Avanti Accounting Jun 2001 - May 2009
    Portland, Oregon Area
    Accounting and financial statement analysis with a focus on project management and project accounting to increase operating margins, reduce overhead, and increase efficiency. Worked closely with general and specialty contractors to develop project bid sheets, overhaul project management and accounting, and collaborate with CPA's to file quarterly and annual tax returns.
  • Century Link
    Customer Success Manager
    Century Link Apr 1998 - Apr 2001
    Portland, Oregon Area
    High volume sales and service for a nine state service area. Collaborated with tech support and install teams to increase market share for DSL, wireless, and telephone communication services. Increased territory retention through education and training efforts.

Chris Ortolano πŸ’« Skills

Business Development Account Management Management Project Management Salesforce.com Start Ups Leadership Strategy Sales Motivation Sales Marketing Community Development Public Speaking Financial Reporting Sales Enablement Crm Financial Accounting Training Teamwork Software As A Service Contract Negotiation Continuous Improvement Sales Process Project Accounting Consultative Sales Professional Software Development Strategic Partnerships Marketing Strategy Customer Success Sales Enablement Tools New Business Development Saas Strategic Planning Consulting Direct Sales Customer Relationship Management Community Outreach Direct Marketing Lean Manufacturing

Chris Ortolano πŸ’« Education Details

Frequently Asked Questions about Chris Ortolano πŸ’«

What company does Chris Ortolano πŸ’« work for?

Chris Ortolano πŸ’« works for Stages Northwest

What is Chris Ortolano πŸ’«'s role at the current company?

Chris Ortolano πŸ’«'s current role is Delivering Encore Experiences at Stages Norhtwest.

What is Chris Ortolano πŸ’«'s email address?

Chris Ortolano πŸ’«'s email address is ch****@****ack.net

What is Chris Ortolano πŸ’«'s direct phone number?

Chris Ortolano πŸ’«'s direct phone number is +150335*****

What schools did Chris Ortolano πŸ’« attend?

Chris Ortolano πŸ’« attended Portland State University.

What skills is Chris Ortolano πŸ’« known for?

Chris Ortolano πŸ’« has skills like Business Development, Account Management, Management, Project Management, Salesforce.com, Start Ups, Leadership, Strategy, Sales Motivation, Sales, Marketing, Community Development.

Who are Chris Ortolano πŸ’«'s colleagues?

Chris Ortolano πŸ’«'s colleagues are Dennis Russell, Adam Barry, Alex Depiero, Alex Depiero, Crystal Clark, Kris Snider, Anthony O'donovan-Zavada.

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