Sally Daniel Email & Phone Number

San Antonio, Texas Area

• Responsible for optimizing Alliance eCommerce solutions to achieve competitive superiority while maximizing return on Alliance shareholder investment. This includes identifying and releasing new products, managing.
• eCommerce User Interface ManagementLead user interface design, testing and implementation for MyPlace4Parts and related eCommerce domains. All areas must adhere to approved Alliance corporate standards and follow an.
• eCommerce Search OversightInsure best-in-class search technologies, deployments and User Experience are used by all Alliance eCommerce products. Requires a good understanding of all current and emerging search.
• eCommerce Product CommunicationDrive open and positive communication channels between all Alliance eCommerce stakeholders including; Alliance members, Alliance vendors, Alliance staff, Industry representatives.
• eCommerce SupportOversee all support activities related to Alliance eCommerce products. Includes SDLC management and release, documentation of services, issue/ticket escalation, recurring issues identification &.
• Shareholder Onsite Training & OnboardingWill work with NEW Alliance Shareholders to help them take full advantage of all Information Technology solutions and services. Maintains the 200+ item checklist to ensure.

Austin, Texas Area

• Implementing processes and procedures for performance, regression, functional, and usability testing for all areas of operations. Selected defect tracking tools and setup standards for development team using Asana..
• Designed and wrote shop management integration software development kit.
• Created XML schemas for all SMS integrations using XMLSpy.
• Designed billing and reporting program for the company’s Beta project.
• Setup and manage Beta program with a major customer.
• Utilize SQL to research and resolve development issues found during quality assurance testing.

Austin, Texas

• Re-hired to implement client service standards for the company and manage quality for all aspects of the company. Managed over 19,000 distributor locations taking orders for auto parts. 28.4% increase in volume of.
• Worked with development to resolve issues and prevent work load on support and services. Designed internal tools for managing support.
• Identified patterns in support issues. Designed and wrote development requests based on analysis to resolve the issues found.
• Trained partners on all areas of available applications.
• Managed development projects with external shop management system integrations and gateway integrations.
• Managed external SQA contractor for automation project using QTP regression tools.

San Antonio, Texas Area

Responsible for building and managing a four-person quality assurance team. Responsible for performance, regression, functional, and usability testing for all areas of operations. QA members logged errors using TestTrack. Areas of QA responsibility included:* Conducted personnel reviews, assigned workloads, managed testers for all software applications.

Austin, Texas Area

Implemented and managed all testing on an Automotive Aftermarket J2EE E-Commerce web application from SQL data tier through JSP presentation tier. User base equaled 35,000+ expanding at an average of 1000 new users per month. Testing included interfaces to four different gateways, seven proprietary store and distribution center software applications, and.

Austin, Texas Area

Built and managed a five-person quality assurance team. Implemented performance, regression, functional, and usability testing for all areas of operations. Selected and implemented defect tracking tools using TestTrack. Conducted personnel reviews, assigned workloads, and managed testers. Established the policies and procedures for the department..

Dallas/Fort Worth Area

Vetmall.com Project* Responsible for managing a six-person test team on a full-life-cycle Internet project (www.vetmall.com.) *All testing was performed on Netscape, Internet Explorer, and AOL using both Windows and Macintosh. *Provided status reports and change requests for all testing and documentation projects. *Conducted personnel reviews, assigned.

Dallas/Fort Worth Area

USPA & IRA Project* Responsible for the design and coding of the online help system for an insurance software application using RoboHelp95 online documentation and context sensitive help. * Analyzed GUI screens for consistency and clarity, documented internal mapping and design documentation for the application, and provided detailed project status reports.

Austin, Texas Area

IBM RISC AIX Operating System.* Conducted personnel reviews, assigned workloads, managed writers in designing, structuring, and writing documentation for the hypertext library, reviewed and debugged hypertext database, and provided detailed project status reports to management. * Tracked and managed documentation projects, monitored bug reports for the.