Sally Han Email & Phone Number

Vancouver, British Columbia, Canada

• Secured student achievement by overseeing timely program fulfillment, including term registrations, class placements, and course rescheduling, resulting in enhanced student success rates.• Applied critical thinking to develop data-driven insights for creating student cohorts and aligning instructor hiring, implementing proactive interventions based on indicators of potential departure or academic struggles.• Utilized Excel functions to automate weekly academic probation warning emails for approximately 1,000 students, reducing processing time by 15 hours per week.• Created metrics for code distribution to track and identify unused codes, implementing strategies that resulted in financial savings through optimized resource allocation.• Ensured compliance with institutional policies by verifying that all required documentation was in place for domestic students, facilitating a smooth enrollment process.

Vancouver, British Columbia, Canada

• Employed Excel and Microsoft tools, including SharePoint, to organize and analyze data for intakes, graduations, and orientations, improving session management for ESL and college students.• Successfully advised over 200 current and prospective students on education issues and personal development, resulting in a 25% increase in academic achievement and personal growth.• Collaborated with various agencies to enhance support services, contributing to a 15% increase in overall enrollment numbers.• Communicated effectively with the sales and admissions team to facilitate student registration and ensure a smooth enrollment process.• Monitored and supported students throughout their academic journey, ensuring timely graduation while addressing cases of withdrawal and dismissal in accordance with PTIB policies.

Seoul, South Korea

• Guided over 300 students, ranging from kindergarten to Grade 6, through the admission requirements and application processes, providing personalized assistance to ensure successful submissions.• Utilized Excel and Microsoft Office tools to organize and analyze student application data, improving efficiency in tracking and reporting.• Delivered compassionate support to students through one-on-one consultations, leading to a 15% increase in overall student engagement.• Maintained a comprehensive database of student applications, enhancing data retrieval efficiency by 30%.• Collaborated with faculty to design and implement orientation programs for new students, improving their integration and overall satisfaction.

Incheon International Airport, South Korea

• Managed boarding operations for up to 10 flights daily, ensuring efficient and timely airline operations, contributing to a 98% on-time departure rate.• Converted flight manifests into EDI format for each aircraft arrival and departure, improving data accuracy and processing speed by reducing errors by 25%.• Ensured compliance with aviation regulations by maintaining accurate records and documentation for all ground crew activities, resulting in zero compliance issues during audits.• Prepared and filed daily electronic reports on passenger and aircraft information, enhancing record-keeping efficiency and reliability, and reducing retrieval time by 30%.• Conducted detailed inspections of passenger information reports to verify accuracy and prevent delays.

Post Degree Diploma In Project Management

● Agile and Traditional Methodologies: Explored both Agile and traditional project management methodologies to determine the best approach.

Diploma, Data Science

● Data Analysis and Visualization: Engaged in comprehensive training on data analysis techniques and visualization tools, focusing.

Diploma, Customer Service Management

● Customer Relationship Building: Developed skills in building and maintaining positive relationships with customers, focusing.

Certificate, Hotel And Tourism Management

● Engaged in a specialized program in hotel and tourism management during a month-long residency in Guam, acquiring practical insights.

Bachelor'S Degree, French Language And Literature

● Developed proficiency in French communication and vocabulary, with a focus on practical language application. ● Concentrated on French.