Providing round-the-clock care for my daughter with special needs, including medication management, assistance with activities of daily living, coordinating in-home therapies and services, and therapeutic recreation.

Working with the Client Development team my role as a Client Development Manager is to manage and grow market share of an existing client base with a key focus on revenue generation, building strategic client relationships, and delivering creative solutions to our clients air travel programs on the customer experience and support our valued corporate partners.I currently manage accounts that have an annual spend of above $1m per annum.Accountabilities1. Grow defined portfolio of corporate accounts.2. Delivery of a strategic Account Management strategy to all contracted business within segment3. Initiates and manages relationships with economic and technical buyers, this includes lead generation within existing account portfolio.4. Identifies and overcomes obstacles encountered in the account management cycle or in the implementation of new clients.5. Owns the RFP process for all accounts when required to re-bid.6. Draft and execute renewal of client contracts.7. Presents detailed value proposition and financial benefits8. Delivers value added consulting/business analysis. 9. Manage and monitor revenue growth performance within portfolio.10. Conduct strategic revenue and service reviews in line with contractual obligations11. Ensure completion of required reporting systems in a timely and effective manner, including daily and weekly planners and call cycles.

Working within the BDM team at American Express Business Travel my key role was to secure profitable new travel accounts

5 year career at Virgin Atlantic, commencing as a Reservations & Ticketing Agent, moving into Agency Sales and then into Corporate Sales with responsibility for maintaining business relationships with National Corporate Travel Management companies, Corporate Clients and MICE