IRISi is a social enterprise established in 2017 to promote and improve the healthcare response to domestic violence and abuse (DVA).We are building a network of partners who share our vision and have the drive to create sustained change.Our vision is a world in which gender-based violence is consistently recognised and addressed as a health issue.Our mission is to improve the healthcare response to gender-based violence through health and specialist services working together.

• Project & Housing Management • Inspect void properties, manage void turnarounds and ensure flats are re-let quickly • Carry out risk and needs assessments • Carry out Health and safety checks on a bi-annual basis, and organise any maintenance or repair work needed • Ensure that clients avoid falling into arrears, collect rent and support them with maintaining their tenancies and accessing housing benefits and Universal Credit • Monitor and manage any cases of ASB • Build strong relationships with the housing associations, local authorities, police and other services • Develop and maintain relationships with tenants and support them with living independently and overall empowerment • Visit tenants in dispersed flats across Bristol to support them with their mental health and how to maintain their tenancies • Complete referrals and signpost clients to external support services • Offer advice and support to vulnerable clients that have mental health conditions, at risk of homelessness and victims of domestic violence and ensure that clients are safeguarded • Keeping up to date records and data

Working within a busy and challenging environment where providing excellent customer service and maintaining impeccable administration were at the heart of my role. I was responsible for assisting the chiropractors in running the chiropractic clinic, managing busy diaries, booking appointments and creating treatment plans. My role also included:- Accurately maintaining databases containing confidential patient information, and either electronic or paper patient files-Troubleshooting and problem solving using relevant computer systems- Running reports and analysing their findings- Making inbound & outbound calls to new & existing clients- Explaining fees and taking payments and insurance claims. Issuing receipts, guidelines for treatment, and educational materials. - Maintaining the clinic in terms of stock, organisation, cleaning & ensuring everything is in order.

Sponsor Liaison responsible for liaising with government agencies and companies globally. Working collaboratively with external companies, families, teachers, guardians, management, Wellbeing Service, Visa Hub and other stakeholders. Managing social media feeds and preparing and presenting cultural information, key support contacts and any welfare documents. Organising events, within the college including booking transport, securing venues. Lead Safeguarding Officer responsible for student welfare and activities related to welfare/pastoral support. Under 18 tutor; responsible for implementing successful Under 18 tutorial system. Administration duties including keeping online data systems up to date; using Microsoft packages to collate and assess data and communicate with appropriate people. Responding to enquiries in person, via email, telephone and other platforms PREVENT Co-ordinator * Environmental Champion Short listing, interviewing and managing student ambassadors

Agency work after returning from travelling until I started a permanent position.

Personal Assistant to the Headteacher - Part-time contract between travellingReceiving and screening phone calls; prioritising and organising Headteacher's workload; general administration duties to include filing, writing letters, documenting minutes; maintaining SIMS database to ensure up to date accurate information; staff recruitment

-Designing and launching the Transitions Youth Project; a programme to help young people with additional needs transition into adulthood-Organising events, setting up and managing youth groups, life skills sessions and activities to allow young people with additional needs including emotional, behavioural and educational disabilities, to gain the skills they need to improve their futures.   -Managing Youth Support Workers, buddies and volunteers-Assisting in the management of the project budget-Making referrals and care plans-Writing risk assessments for trips and activities-Promoting the project across the county, -Networking with schools, council members, stakeholders, parents, young people-Writing progress and evaluation reports I attended many training events including Safeguarding and Child Protection, Mental Health, Lone Working and Autism Awareness. The project proved to be a huge success and we achieved our goals and reached many young people with additional needs. Unfortunately I was made redundant due to government spending cuts and the project finished soon after.