Sally Chung Email & Phone Number

Los Angeles, Ca, Us

Manhattan Beach, California, United States

- Provided comprehensive technology support to users, offering both in-person and remote assistance, resolving technical issues promptly with minimal disruption.- Leveraged Microsoft Intune and MDM to effectively image, configure, and monitor a fleet of corporate issued work devices.- Enforced company safeguarding policies for data security and user compliance by utilizing various Microsoft portals (M365, Azure AD/Entra ID, Security & Compliance) to manage and monitor company devices. - Sustained technical documentation, knowledge bases, and SOPs to ensure operational consistency in IT processes and policies. - Developed PowerShell scripts to reduce device setup and access configuration time by 50%.

Monterey Park, California, United States

- Guided incoming STEM freshmen with the transition from high school to the 4-year university transfer process- Located on- and off-campus resources involving tutoring, scholarships, and mental health initiatives in order to ensure academic and personal success- Maintained consistent biweekly contact with mentees about their school status, progress, and wellbeing through their preferred means of communication- Learned about goal-setting, mindset training, and other resources to better support mentees from monthly briefings

Monterey Park, California, United States

- Transported kids safely from school to learning facility- Manage and maintain classrooms to provide children with a safe and fun learning environment- Assist children with homework help by using effective interactive teaching methods- Produce positive criticism feedback for parents and staff to ensure the best academic results

Bachelor Of Science - Bs, Computer Science

Associate'S Degree, Computer Science