-Utilized Excel, Power Query, Python, SQL, and Power BI to analyze and visualize data, driving data-driven decisions and supporting digital transformation projects.

•Executing cash transactions, fund transfers, and operational services, utilizing Excel and Power Query to enhance process efficiency and accuracy.•Coordinated multi-point transactions including outgoing transfers, return transactions, purchase order executions, share price evaluations, and dividend reallocations, ensuring 99% accuracy through advanced Excel functions.•Oversaw multi-point transactions such as outgoing transfers, return transactions, purchase order executions, share price evaluations, and dividend reallocations, employing Excel for precise calculations and data analysis.•Using Power Query to automate data workflows and derive actionable insights that improved branch performance and client satisfaction.

•Worked on developing existing branches.•Using MO software and data analytics to improve current branches.•Supervise, and monitor branches currently under development and search for strategic locations for new branches'construction.•Contributed to developing +305 branches, and the construction of +10 new branches. and trained numerous new hire batches to use the banking system.

-Responsible for prospecting, pitching, and acquiring new partners.-Manage a portfolio of leads and ensure strong conversion rates.-Actively supporting the catalog team by listing products with the most relevant and matching specifications.

-Responsible for handling customers from all over UAE, KSA, and Egypt via chat.-Creating complaints and request tickets for the customers' concerns and inquiries.-Responsible for solving customers' problems and issues.-Had a role at noon account where I was responsible for assessing agents as support Team.-Evaluating and scrapping agents by reviewing their cha

Serving Three food brands, Pizza Hut, KFC, and Hardee's

Serving customers, answering their queries, and solving their issues as customer service at Noon account.

•Responsible for seeking out, interviewing & and acquiring talented individuals.•Working in a fast-paced remote environment with little supervision, significantly improved my time-management and leadership skills.- Managed the company’s HubSpot CRM, and was responsible for:• Ensuring data quality• Ensuring data ingestion was properly and as expected per the requirements of Xteam/executive (s)• Building reports that showcase the health of our marketing and email campaigns