Dynamic and customer-focused professional with 10 months of experience in handling HP chat processes. Proven ability to effectively address customer inquiries, troubleshoot technical issues, and provide timely solutions. Proficient in maintaining high customer satisfaction levels while adhering to company guidelines and standards. Strong communication and problem-solving skills coupled with a passion for delivering exceptional customer service.

- Collecting, organizing, and maintaining large datasets- Cleaning and preprocessing data to ensure accuracy and consistency- Analyzing data to extract meaningful insights and trends- Creating reports and visualizations to communicate findings effectively- Collaborating with team members to identify data needs and requirements

Assigned 2 Projects First one was to design and program Robot for the Crime Scene Detection based on Python, Machine learning, Mongodb, etc. and Second Project was for Disease Prediction System with the help of Palm scanning, based on Python, Machine learning, Mongodb.

Acquired Ethical Hacking, Penetration Testing training from the institute with multiple hands on skills and explored various other modules related to ethical hacking.