- Welcomed and greeted guests, scheduled duties of staff members and trained front desk officers- Ensured that customer services are performed in a timely manner and dealt with customers’ queries and complaints- Tracked and maintained records of expenses and managed procurement of office supplies and necessary equipment- Prepared reports and communicated progress of staff members to top management

- Worked in various functional departments of bank, operated lockers, handled customers’ queries, prepared demand drafts and pay orders- Filled up deposit slips for customers and provided general guidance to visitors- Learnt inward and outward clearing and account opening procedures. Promoted bank’s offerings and performed general administrative tasks assigned by supervisor- Learnt about banking products and financial instruments