Salman Almishari Email & Phone Number

Victoria, Bc, Ca

Canada

Victoria, Canada

- Provide primary technical sales support to the customers, which includes researching and recommending the appropriate product or service to meet the customer’s needs, negotiating vendor pricing and sales terms. - Develop sales presentations, proposals, or other materials to illustrate benefits from the use of goods or services.- Maintain and grow a high level of service to new and existing customers; responding promptly to requests for product or service quotations, delivery, and after-sale service and/or ongoing support.- Provide input into product design where goods or services must be tailored to suit clients' needs.- Identify and qualify new technical sales prospects and build an active, high potential prospect list.- Estimate costs of installing and maintaining equipment or service.- Prepare and administer sales contracts and maintain customer records.- Meet sales quotas and objectives. This includes keeping up to date on market conditions, competitor activity, and emerging markets and trends. - Provide inside sales support to the Employer’s existing customers. This includes working with the Employer’s existing Technical Sales Account Managers.

Victoria, British Columbia, Canada

• Provide inside sales support to senior sales staff• Participation in marketing campaigns • Maintain the sales opportunity pipeline • Create customer quotes• Maintain vendor product and program knowledge • Build and maintain relationships with customers, vendors and distribution partners• Provide exemplary customer service • Recommend any technical types of equipment needed for network infrastructure.

Waterloo, Ontario, Canada

- Work with students one-on-one and help them to understand complex problems.- Supporting student learning by using the latest technology and available tools. - Help design the course, construct tests, prepare materials, and grade assignments.- Grade exams, essays, quizzes, and lab work.- Ambassador for the institution, faculty, department, and program.- Front-line observer.

Waterloo, Ontario, Canada

Thompson Rivers University

Kamloops, British Columbia, Canada

Kamloops

- Support customers in troubleshooting connection problems (Tier 1 and 2).- Keep customers informed of progress during issue lifecycle by follow-up in a timely manner.- Assist team members and provide support and solutions to customer queries.- Maintain updated knowledge of company products and services to better provide customer support and service solutions.- Supervise a team of five to achieve department goals.

- Maintain and upgrade servers and field all incoming technical support requests for resolvingproduct information requests and product problem/solution requests.- Create and maintain troubleshooting manuals to adapt to new upgrades.- Logs all incoming support requests into the company call tracking system in a timely andprofessional manner.- Responding, resolving, and closing requests utilizing technical training and undocumented,creative solutions.

Computer Software Engineering, Master Of Applied Science (Masc), Excellent (-A)

Training, Internet Of Things

Activities and Societies: Building a full IoT SystemEnd to End IoT Technology and Concepts 5-Day IoT Expert Training.

Bachelor Of Computer Science, Data Modeling/Warehousing And Database Administration

Minor, Business Administration And Management, General

Training, Business Administration And Management, General

Cisco Certified Network Associate (Ccna), Network And System Administration/Administrator, 849 From 901

Diploma, English As A Second Language

Diploma, Network And System Administration/Administrator, 3.56