Owner of Virtual Synergy- A company dedicated to helping your business grow. From web design, to delegating tasks you don’t have time for anymore. We got you covered!

Created and managed daily reports for the customer care and construction department and executives. Created purchase orders on Buildpro for customer care representatives and construction team, create cases and work order requests for managers and representatives. Handled customer inquiries about home warranties in person or over the phone and processes inquiries in a timely manner, distributing information accordingly. Organize scheduling calendar and send out invitations to representatives… Show more Created and managed daily reports for the customer care and construction department and executives. Created purchase orders on Buildpro for customer care representatives and construction team, create cases and work order requests for managers and representatives. Handled customer inquiries about home warranties in person or over the phone and processes inquiries in a timely manner, distributing information accordingly. Organize scheduling calendar and send out invitations to representatives, executives and homeowners for their walk through to close homes. Daily use of salesforce for homeowner inquiries, flagging litigation, and logging case orders. Gather files and paperwork for managers due to litigation. Kept daily tracking of home building process and receipts as needed. Managed and assisted with planning company team functions, catering and assisted with other tasks as needed. Show less

Contract work for locations looking for a customer care associate. Took care of new prospects and provided information needed to customers. Handled tenant and prospect rent and deposits for housing of over 100 units. Handled inspections pre and post move in. Handled tenant inquiries for maintenance as a leasing agent. Handled customer phonecalls and inquiries as a receptionist for a in demand gas company.

Implemented new processes and systems for customer satisfaction. Organized weekly sales reports for the sales department to keep track of customer inquires and memberships. Created a referral program as incentives to bring more membership to company. Earned management trust by serving as key holder, responsibly opening and closing office for business. Scheduled customer orientation meetings and assisted in going through membership program.