I am a dedicated and results-driven professional with extensive experience in credit recovery, customer service, and financial management. Currently, I serve as a Collections Officer at Partners in Credit Inc. in Thornhill, ON, where I manage credit recovery and settlement agreements for prominent clients such as the City of Toronto and PC Financial. I am proficient in using Debt Master Software to handle debt management calls and perform comprehensive customer service and financial assessments.In addition to my current role, I have a strong background in customer service, having worked as a Customer Service Associate in the Lumber Department at Home Depot, Toronto, and previously at Lowes. My expertise in building materials, precise wood cutting, and maintaining organized sales floors has consistently enhanced customer satisfaction and store operations.My career includes a tenure as an Assistant Manager at Prithiv Jewellery, where I honed my sales, inventory management, and international money transfer skills. I have a proven track record in bookkeeping and administrative roles. I worked as a Bookkeeper/Receptionist at Canmore Personal Solutions, where I managed financial records using QuickBooks and ensured efficient office operations.I am committed to maintaining confidentiality, providing excellent customer service, and driving operational efficiency. I am eager to leverage my diverse skill set and experience to contribute to the success of my current and future employers.Contact No :- +1 647-564-7695Email:- samjoelnerozen@gmail.com