• Manage six engineers across multiple scrum teams to design, develop and support homegrown internal tools including our prospecting/sales CRM, client services CRM, sales wizard, commission system, billing system and Salesforce integration.• Lead engineering teams to maximize efficiency and minimize risk. Seamlessly transitioned a known risk-tolerant team to risk averse with a concentration on proper test coverage and vigilance of nightly regression results, reducing weekly certification time from several days to several hours.• Develop employee skill sets targeted at career goals.• Represent engineering department at weekly stakeholder meetings, serving as a technical consultant, aiding in prioritization and defining project scope.

• Reverse engineered JIRA backend to create full suite of agile management Tableau dashboards, each tailored to specific stakeholders including scrum masters, product owners, engineering managers, directors and C-level executives, increasing visibility and enabling data-driven decision making.• Increased team estimation accuracy average from 77% to 98% and sprint velocity from 25 to 29 story points by analyzing agile metrics, developing a custom capacity calculator and using strategic management techniques. • Organize and facilitate sprint planning, daily stand-ups, backlog grooming, poker planning, sprint demos and retrospectives.• Serve as member of the Agile Senior Leadership Team as the Austin, TX representative, meeting with agile coaches from each development location to collaborate, innovate and spread best practices through mentorship and coaching.• Lead teams through user story mapping sessions for large projects and migrate results into clear epics and releases with vertically sliced stories while keeping product up to date with epic and release burndown charts.

• Led team to enable 9 new products through all code tiers to be sold, billed and managed by client services all while reducing time of delivery from over 2 months to 2 days.• Redesigned outbound sales CRM interaction/disposition model to account for prospect sales stages, enabling data-driven disposition options, new and faster reporting insights and a more scalable infrastructure.• Designed and wrote testable, scalable software including unit, functional, integration and UI tests in both a monolithic and microservice oriented architecture with experience in both Thrift and Restful interfaces.

• Designed, implemented and maintained complex data warehouse (MSSQL), marrying data from disparate sources including PostgreSQL, MySQL, MSSQL, Salesforce (SOQL), and Amazon Redshift to provide company-wide access to previously unattainable business insights.• Worked to bring Tableau data analytics software to the company and served as a “Tableau coach,” helping teams to integrate advanced analytics into daily practices.• Code reviewed engineering SQL pull requests to ensure proper data storage in core systems, enabling analysis of success metrics for new features. • Provide internal users with counsel on report creation and data analytics best practices to make certain data-driven decisions were grounded in accurate reporting.

• Composer, Arranger, Performer (Guitar, Trumpet, Banjo, Mandolin, Vocals, Piano, Dobro, Harmonica)• Released 4 studio albums

• Developed an MSSQL data warehouse to unify business definitions and provide a single hub for reporting queries, dramatically decreasing delivery time for new reports.• Provided data access to business users via SQL stored procedures and fully interactive VBA Excel spreadsheets.• Provided counsel to department heads on defining KPIs geared towards proper incentives and aligning individual behaviors with the company’s best interests.• Served as a liaison between engineering department and business stakeholders, improving cross-functional communication and ensuring shared company-wide strategy.