Sam Alexander Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

General manager responsible for manufacturing across all Hardman Bros, R&I Instruments and Marks 4WD entities. As a seasoned professional in the field of operations management, I have successfully led and managed diverse teams in various industries, including defence, aerospace, medical, and industrial sectors. With a strong focus on customer satisfaction and profit maximization, I have consistently developed and executed effective strategies to drive operational excellence and achieve organizational goals.In my current role as GM Operations, I oversee a team of 45 employees, ensuring seamless coordination and collaboration across departments. I have a proven track record in precision engineering across gear cutting, CNC machining, and general engineering, delivering high-quality products and services to meet customer demands.One of my key strengths lies in change management, where I have successfully implemented process improvements and streamlined operations to enhance efficiency and reduce costs. By identifying opportunities for innovation and implementing strategic initiatives, I have consistently driven growth and profitability for the organizations I have worked with.My experience in the defence, aerospace, medical, and industrial sectors has provided me with a deep understanding of the unique challenges and requirements of each industry. I have built strong relationships with customers, understanding their needs and delivering tailored solutions to exceed their expectations.

Melbourne, Victoria, Australia

Engineering manager responsible for delivering Ford & Multiple Indian OEM global vehicle platform projects within the Bosch Chassis Systems and Control division. Specific focus on ABS, traction control, driver assistance and semi-automated driving functions for new vehicle developments. On a daily basis, I manage teams of software and application engineers across the globe to meet and deliver customer project requirements.

Melbourne, Australia

I was promoted to a senior operations management role, with responsibility for delivering on a broad strategic plan to bring AutoCrew to Australia, as a joint venture of Bosch and retailer Supercheap Auto. I managed all aspects of an ambitious start-up program from initial planning through to location selection, strategic recruitment, and business process development.I managed start-up processes for new AutoCrew locations, part of a program of new workshops to be delivered throughout Australia. I selected, inducted and trained highly-capable teams for each new AutoCrew location, including technical and management staff.While in the role, I contributed to the establishment of new shareholder agreements to define business relationships and commercial partnerships. I also designed business processes and systems, and led business process improvement on an ongoing basis.Key Achievements:► Established commercial targets, managed profit and loss (P&L) reporting, and set business development targets for each location.► Selected workshop locations and negotiated commercial lease terms.► Delivered consistently strong results, including excellent results in terms of customer satisfaction, and a consistently high Net Promoter Score. ► Managed a $4 million budget across the project.► Managed engagement to CEO level, including strategic reporting and operational problem-solving across each location.

Clayton, Australia

Having established a strong track record with Bosch, I was promoted again to a national role, with responsibility for managing projects associated with company’s workshops portfolio across Australia and New Zealand. I oversaw the operation of 325 car service, diesel service, and automotive specialist workshops throughout Australia and New Zealand.I led engagement with franchisees, developing and maintaining productive working relationships and ensuring compliance with franchise agreements. I successfully developed and led business development teams, including 12 sales representatives across the Oceania region. I also managed training programs associated with parts, equipment, and services to meet clear sales and network growth targets.While in the role, I secured consistently strong commercial results; ► improved margins across all core categories (diesel, wiper, battery, sparkplugs, starters and alternators, brakes and belts) by leveraging the portfolio’s buying power to secure competitive pricing from distributors.► delivered 20% year-on-year network growth for 3 years.► met and exceeded double-digit sales, quality and engagement targets.

Clayton, Australia

In 2013, I was promoted to a national dealer management role, responsible for a network of more than 190 Bosch Car Service franchises located throughout the Oceania region. Leveraging my experience in operations and project management roles, I successfully managed the work of a multidisciplinary team including sales and business development representatives, marketing specialists and legal advisors. While in the role, I project-managed the establishment of marketing campaigns, delivering effective international, network-wide promotion and customer engagement activities. I also managed internal communications, including engagement with franchisees and employees across the network. I initiated and negotiated commercial agreements with new national and international partners across the network.Successes include the planning and delivery of high-profile events, including the BCS Annual Convention with more than 200 attendees over 4 days.

Clayton, Australia

I was promoted to a global technical management role, with a combination of technical and project management responsibilities, leveraging 7+ years’ experience in application line and project management roles with Robert Bosch.While in the role, I managed OEM development and aftermarket engineering functions with a focus on securing new business. I also coordinated the company’s contributions to unique projects including Tesla Highly Automated Driving and Automated Driving Government projects. I was trusted to manage key relationships, including engagement with manufacturers to review product parameters and establish specifications. I also led research and development and engineering calibration in accordance with technical specifications and requirements.

East Bentleigh, Australia

Key technical interface for Bosch chassis system product portfolio with local and overseas OEM customers. Responsible for multiple engineering development projects across multiple test locations globally.

Clayton, Australia

Responsibility for managing and developing a team of engineers, implementing electronic vehicle safety system projects for local and overseas automotive OEM customers.

Clayton, Australia

Development of vehicle safety systems (ABS and Traction Control) for a range of local and overseas automotive customers. Responsibilities included extensive in-vehicle testing and calibration at customer proving grounds, customer liaison and project management.

Germany

Melbourne, Australia

Bosch Associate Development Program (Adp), Executive Talent Pool Program

Project Managment Professional (Pmp), Project Management

Bosch Lead Advance Course

Bosch Lead Foundations Course

Bachelor, Mechanical Engineering