Small Business Owner / Ebay Store Manager
Current
Worth, Illinois, United States
Business Operations: Manage all aspects of a successful eBay store specializing in the resale of Apple products. Responsibilities include sourcing, refurbishing, and selling products both as-is and after repair.Customer Service Excellence: Handle customer inquiries, provide support, and resolve issues promptly to ensure high customer satisfaction and positive feedback.eBay Platform Management: Utilize eBay’s tools and features to optimize store performance, manage listings, and handle transactions. Coordinate with eBay customer service to address and resolve any platform-related issues.Shipping and Logistics Coordination: Work with shipping companies to arrange and track deliveries, ensuring timely and accurate fulfillment of orders. Manage inventory and shipping logistics to maintain efficiency.Pricing and Market Analysis: Develop and implement competitive pricing strategies by analyzing market trends and competitor pricing. Ensure that products are priced competitively while maintaining profitability.Product Refurbishment and Quality Control: Oversee the refurbishment and repair of Apple products, ensuring high-quality standards and functionality. Conduct thorough quality checks before listing items for sale.Business Development: Continuously explore new opportunities for growth and expansion, including product sourcing and market trends, to keep the business competitive and relevant.Financial Management: Track sales, manage budgets, and analyze financial performance to ensure profitability and business sustainability.