Sam Barrera Email & Phone Number

Mount Pleasant, Sc, Us

Communication with existing and potential customers to provide support as needed.Scheduling technicians for service visits, installations, and start-ups.Supporting our Sales team members in finding potential sales with new and existing customers.Working with other Aftersales team members to develop strategies and plans for resolving issues with any problematic machinery issues at customers.Working with R&D team members to provide support and needed information attained through working with customers and technicians in the field.Visits to existing customers for process overview to provide feedback on ways to improve the operation of machinery and the production process overall. As well as offering potential upgrades to existing machinery.Service sales visits to customers for potential service contracts.Project managementConstant contact with Project Managers at HQ in Austria and contacts at customer site where for new/existing projects.

Manage procedures/activities involving the Technical Center and running customer trials.Travel to customer sites to install, service, and commission new or existing machinery.Assist in Spare Parts department with part identification and support to customers.Assist with Aftersales DepartmentTaking customer calls and providing support on machinery remotely.Providing quotes to customers for potential upgrades to existing machinery.

Performed regular and routine maintenance on all machinery assigned.On-call maintenance of machineryTroubleshooting issues and errors on machinery

Quality Control Analysts GroupWorking with and troubleshooting Motor Control CentersHigh Tech GroupWorking with Programmable Logic Controllers and Intelligent Overload Devices

Residential indoor and outdoor painting

Shift leader responsibilitiesTook orders and made subs for customers.Cleaned the sub making area.Prepared and prepped foods to be made and served.

Associate, Applied Science And Associate In Science

Associate Of Applied Science, Industrial Electronics Technology

Associate Of Science - As, General Study

Graduated