Sam Bertolino Email & Phone Number

Daily care for the Discovery Cove bottlenose dolphin collection.Conditioning dolphins for husbandry, enrichment, multimedia events and in-water guest interactions while maintaining set criteria for all animals.Proven success in performing management responsibilities in the absence of supervision.Adaptable customer service skills to align with the company's policies and guest challenges.Development and participation in trainer-led interactive animal programs as well as training sessions, husbandry, animal diets and enrichment.Assisting the Staff Veterinarians and supporting all other Zoological areas.

Providing around the clock care for the SeaWorld Rescue Rehabilitation animal collection.Monitoring preparation and distribution of food and medications while noting changes in behavior and reactions.Active senior liaison between direct and indirect management, staff and surrounding animal and guest areas.Managing, planning and coordination of large animal transports or rescues on site and off site with multiple partnered agencies.Ability to quickly prioritize tasks and staff in various daily and long-term goals within the department while also providing support for adjacent zoological teams.Providing quick troubleshooting analysis for staff and upper-level management with solid results.Supporting Staff Veterinarians procedures including surgery prep and logistics, X-Rays, injections, various biological samples, intensive wound care and necropsy.Developmental focus on new team members' progress to succeed in achieving job level requirements and career goals.

Bachelor'S Degree, Biology, General

R.I, Biology, Business