As the QLD State In home Design and Product Expert at DecoRug, I am responsible for residential project management for customers who need flooring and window furnishings. DecoRug is a leading retailer of rugs and flooring solutions, including timber, carpet, vinyl, hybrid, and laminate floor covering. I have over 10 years of experience in this industry, and I hold an Advance Diploma of Business and Accounting.My core competencies are Sales, project Management, Employee training, retail operations, customer engagement, and problem solving. I am passionate about providing quality products and services that enhance the aesthetics and functionality of our customers' spaces. I have developed and refined my sales skills and processes, as well as my ability to manage operations, inventory, and staff. I have also contributed to the growth and success of DecoRug by securing and retaining loyal clients, increasing sales volume and revenue, and ensuring customer satisfaction. My goal is to continue to excel in this dynamic and competitive field, and to empower my team to achieve their full potential.