Sam Bourne

Sam Bourne Email and Phone Number

Senior CDP Manager at B&Q @ B&Q
southampton, united kingdom
Sam Bourne's Location
Laleham, England, United Kingdom, United Kingdom
Sam Bourne's Contact Details
About Sam Bourne

I drive customer experience through feeding data back into decision making! Hit me with your best retention strategies, email subject one liners and general marketing puns and I'll have a lot of time for you. In my own time you'll find me creating content for and running tabletop RPGs with both digital and in person groups!

Sam Bourne's Current Company Details
B&Q

B&Q

View
Senior CDP Manager at B&Q
southampton, united kingdom
Website:
diy.com
Employees:
10000
Sam Bourne Work Experience Details
  • B&Q
    Senior Cdp Manager
    B&Q Jul 2024 - Present
    Southampton, England, United Kingdom
    Making Martech work for the Customer & Data team!
  • Cazoo
    Senior Crm Manager
    Cazoo Jan 2024 - Jun 2024
    London, England, United Kingdom
  • Cazoo
    Customer Data Manager
    Cazoo Aug 2020 - Dec 2023
    London, England Metropolitan Area
    Working to arm the CX team with customer insights and a robust data architecture in order to deliver outstanding customer experiences.Building and managing a team of specialists in building customer audiences, delivering insights and being a voice for the story our customer data has to tell.
  • Betbull
    Head Of Crm
    Betbull Sep 2019 - Mar 2020
    London, United Kingdom
    Leading the charge with CRM at this exciting social sportsbooking app!- Owning the bottom line of customer value- Building CRM journeys to maximise customer LTV- Customer insight analysis to optimise targeting and response- Leading a diverse CRM team and coaching them to success
  • Product Madness
    Product Manager - Monetisation
    Product Madness Apr 2019 - Aug 2019
    London, United Kingdom
    - Optimisation of product features- Analysis of features from launch- Owning the marketing requirements backlog- Optimising Lifecycle strategy- Testing and monitoring the in-app economy- Using LookML to generate new insights into our monitoring dashboards- Developing new tools and initiatives to aid the marketing team
  • Product Madness
    Crm Manager
    Product Madness Jun 2017 - Mar 2019
    London, United Kingdom
    -Optimisation of lifecycle processes within the Heart of Vegas mobile and web game-Monetisation of users of this free to play game-Development of new internal processes to improve communication and efficiency-Building CRM campaigns to deliver high quality marketing to millions of daily users-Working with the LiveOps and Data Science teams to construct optimal campaigns-Daily SQL use for database interrogation and data analysis-Management of key stakeholders across the Data Science, Customer Experience, Art and Product teams
  • Wizards Of The Coast
    Wpn Store Lead
    Wizards Of The Coast Oct 2015 - Apr 2017
    London, United Kingdom
    Key roles involved:- Offering business support and guidance to a growing market of over 250 retail locations across the UK, Ireland and Czech Republic- Promoting and developing a network of stores and an events program utilised by thousands of consumers- Working in an International Process Management team to ensure best practices are shared and implemented globally, and particularly in Europe- Managing and administrating for an online community of business partners to develop feedback and service and support
  • University Of York
    College Tutor
    University Of York Jul 2014 - Jun 2015
    Halifax College
    Key roles involved:-Working within a small team involved in aiding administration for over 2700 students-Event management of large and small scale events, including an ongoing employability based programme-Acting as first point of contact for the needs of 1000 resident students-Receiving training in acting as a "Welfare Watchdog", monitoring the well-being of residents and offering low-level support and guidance-Maintaining an excellent working knowledge of the University Support Services to act as a signpost for students
  • Go Outdoors Ltd
    Sales Assistant
    Go Outdoors Ltd Jun 2012 - Jul 2014
    -Customer support-Specialised sales knowledge-Handling finances-Warehouse management
  • The Co-Operative Group
    Sales Assistant
    The Co-Operative Group Jun 2010 - Apr 2012

Sam Bourne Skills

Teamwork Public Speaking Event Planning Social Media Communication Microsoft Office Research Physics Customer Service Python Retail Team Leadership Leadership Event Management English Microsoft Powerpoint Microsoft Excel Microsoft Word Problem Solving Team Management Time Management German Retail Design Retail Marketing Great Beard Windows Sales Data Analysis Databases Business Development Business Planning Management Sql Marketing Customer Relationship Management Digital Marketing

Sam Bourne Education Details

Frequently Asked Questions about Sam Bourne

What company does Sam Bourne work for?

Sam Bourne works for B&q

What is Sam Bourne's role at the current company?

Sam Bourne's current role is Senior CDP Manager at B&Q.

What is Sam Bourne's email address?

Sam Bourne's email address is sa****@****rds.com

What is Sam Bourne's direct phone number?

Sam Bourne's direct phone number is +4479287*****

What schools did Sam Bourne attend?

Sam Bourne attended University Of York, Sandbach School.

What are some of Sam Bourne's interests?

Sam Bourne has interest in Badminton, Gaming, Education, Game Design, Science And Technology, Science Outreach, Creative Writing, Acting.

What skills is Sam Bourne known for?

Sam Bourne has skills like Teamwork, Public Speaking, Event Planning, Social Media, Communication, Microsoft Office, Research, Physics, Customer Service, Python, Retail, Team Leadership.

Who are Sam Bourne's colleagues?

Sam Bourne's colleagues are Stacey Welsh, Elle Bevan, Paul Richards, Clydeasia Marion, Gavin Dunmall, Robert Pascoe, Shaun Smith.

Not the Sam Bourne you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.