Duties include leadership of education team that consults, manages, develops, and facilitates live, online, and asynchronous learning experiences. Lead learning team through the development of service and competency-based learning programs. Lead executive level certification programs. Lead inclusion, equity, and diversity programing. Develop communication and marketing campaigns for learning programs. Provide strategic direction for certifications for all Life Time team members.• Designed, developed, and rolled out our core competency training program that includes 54 modules per year. As an opt-in program saw engagement grow 95% YOY.• Lead our education team that facilitates live certification courses to over 35000 team members per year.• Developed marketing campaigns that outpaced industry averages for open and click through rates, driving engagement in optional learning programs.• Ensure quality of the learning experience through surveys, feedback and focus groups.

Duties included management of sales for 5 states, managing customer relationships, distributor management, budgeting, forecasting, inventory management, pricing strategy, leading educational seminars, training, and working with our winery partners.• Increased case sales in 2016 up 52% in MN and 29% in WI• Successfully launched 5 new brands to the market• Managed a $60,000 sample, marketing, and pricing allowance budget with 2 wholesalers• Managed pricing and inventory for 37 wine brands

Duties included sales and leadership training, LMS implementations, working with our leaders on strategy and mission planning, and working side by side with our teams in the field coaching them. Programs include High Performance Coaching, Persuasive Selling, Structured Sales Call, Active Listening, High Performance Communication, Business Math, Presentation Skills, Socially Facilitated Selling, and many others. • Worked on the development and roll out of a new Learning Management System• Rolled out 20 new sales and leadership training programs in two states• Worked on the strategical reorganization of our sales divisions in Minnesota creating a new route to market for 130 sales people with $270,000,000 in revenue• Worked to redesign and deliver the 3-day New Hire Induction Program• Created and executed team building programs for annual Wirtz Leadership Conference delivered to over 90 Directors, Vice Presidents, Presidents, CEO’s and owners from 5 states and Canada• Worked with the HR team and Korn Ferry on creating employee development paths and competency models

Duties include training of sales team on wine and spirit knowledge, hosting wine and spirit dinners, staff trainings at restaurants and specialty wine shops, working with our sales reps in select accounts to increase our distribution on the high end and esoteric wines and spirits in our portfolio, and working with our supplier partners. • Created new wine and spirit training class programs • Earned Top Graduate and Top Taster honors at the Kobrand International Wine Seminar (a suppler led wine education program) • Increased wine by the glass distribution by over 100 new placements in 50 accounts • Increased wine list distribution by over 500 new placements in 50 accounts

Duties include the development of the staff and management team maintaining our high fine dining standards, increasing sales through concierge and banquet programs, maintained community and civic responsibilities, facility and equipment maintenance, managing a wine inventory over $100,000.00, and cost control for all areas of the P&L.. • Complete P&L responsibilities for a $5M fine dining restaurant. • Created new sales promotions including Wine Dinners and Cocktail Parties. • Maintained higher wine and water sales percentage than the rest of the region.

Duties included the development of the staff and management team, sales, facility and equipment maintenance, building and maintaining vendor relations, cost control and P&L maintenance, accounts payable, marketing strategies, customer relations, food quality and all other standards that encompass a world class guest experience. • Complete P&L responsibilities for a $5.5M restaurant/bar. • Created 5 new fun and exciting promotions that increased sales by 10% over similar promotions. • Responsible for hiring live musical entertainment 2 times per week. • Coordinate all management functions of the restaurant including the direct supervision of 7 managers, 60 full-time and 60-70 part-time employees.

Duties included, assessing and auditing the franchisees for the corporation, working with the owners and General Managers on Copeland’s specifications and systems, financials and P&L guidelines, cost control measures, maintenance, recipe adherence, marketing and winning guest loyalty. • Helped to create new food prep and financial budgeting systems that resulted in lowering food, liquor and direct operating expenses by over 1.5% per year. • Trained Owners, Managers and Employees for the 23 Copeland’s Franchise restaurants. • Functioned as the interface between the corporate office and franchise restaurants. Responsible for rolling out mandatory and optional policies, procedures and systems to franchise owners and management staff. • Functioned as one of three corporate representatives to the Franchisee Ownership Committee. • Implemented 2 menu roll outs with over 40 new items per menu.