Sam Christmas Email & Phone Number

Lancing, England, United Kingdom

• Managing hundreds of accounts, including luthiers, studios, independent music retailers as well as key accounts with a field based partner.
• Trouble shooting products over the phone, email and physical product inspections.
• Keeping my customers up to date with the latest products from a wide portfolio of brands including Ernie Ball, Hercules, Sterling by Music Man, SUB by Sterling, LR Baggs, Mooer & Fender.
• Utilising multiple SQL reports to gather customer data to help drive sales.
• Ensuring all customer queries and complaints are dealt with as a matter of urgency in a friendly and professional manner.
• Providing in-store marketing and storage solutions for our products.

Epsom, England, United Kingdom

• Providing players of all skill levels with their perfect instrument that meets their demands and needs, whilst tailoring the store experience to be enjoyable and memorable.
• Troubleshooting products via telephone, email and in person so the customer has no barrier between them and making music.
• Completing regular stock checks, alongside other administrative tasks such as responding to emails and pricing part exchange and cash purchase requests which frequently included vintage instruments from brands such as.
• Going above and beyond, my additional duties included managing the shop's social media profile, running events including maintenance and pedalboard masterclasses, as well as bankingand keyholder responsibilities.

Croydon, United Kingdom

• At Morton Michel as an Underwriting Technician within the Product & Proposition team, I was appointed as Product Owner for both Childminder & Home Childcare products. I also was responsible for the Personal Lines.
• Providing product performance results, reports & reviews
• Designing and delivering training
• Chairing meetings and delegating workloads
• Conducting audits

London & Horsham

• At Pen, I was the first point of contact for brokers who are looking to place non-standard household risks, including thatched, holiday home & unoccupied properties. Working with the manual household products, I was on.
• Providing quote terms within my capacity for UK based household risks, specialising in everything non-standard.
• Being the first point of contact for brokers for any mid term adjustments or queries.
• Issuing renewal terms, bringing the client full circle with no complications.
• Invoicing and processing direct debits via Premium Credit Limited.

Croydon, United Kingdom

• Whilst working as a New Business Executive at AJG, I was tasked with arranging new business quotations for both brokers and clients directly. I sourced quotations for a wide variety of clientele using a multitude of.
• Generating B2B & B2C sales via phone, email and applicationform-based enquiries.
• Working with a wide range of products including household,motor, food and catering, business, as well as standalone publicand professional liability policies.
• Working to individual and team-based sales targets.

Music

Studies included: • Music Business • Music Production & Sequencing • Music Theory • Live Performance • Events Management

Education record