Sam Claridge Email & Phone Number

Harpenden, Gb

Lead Implementation Projects: Plan and execute the delivery of high-complexity, high-value implementation projects.Multi-Project Management: Manage multiple projects concurrently with full autonomy, ensuring successful delivery within scope, budget, and timelines.Customer Satisfaction: Consistently achieve high levels of customer satisfaction through thorough project planning and execution.Technical Expertise: Serve as the technical expert, providing colleagues with product knowledge and configuration advice.Team Development: Train, coach, and mentor team members, offering project management guidance and fostering their professional growth.

eArcu is the market leading Talent Acquisition & CRM Suite, helping over 100 national and international organisations. From initial advertising, developing candidate relationships and tracking your applicants through the selection process, right through to offer generation and onboarding.

Welwyn Garden City

Managed the design, deployment and maintenance of all recruitment systems and tools for resourcing function for Tesco UK & NI. Owned and shaped the global blueprint for recruitment systems and programs, managing the deployment of the these in the various geographies. Worked on enhancing the systems and tools to ensure they are performing to their optimum efficiencies. Provided advice and guidance on programme delivery (mentoring recruitment managers and supporting Technical teams) across all locations. Created strong relationships with with other departments including technology, procurement and legal to deploy projects. Owned the relationship with external partners e.g. suppliers of tools.

As a Project Manager at Broadbean, I played a pivotal role in driving successful projects for our middle market to small enterprise clients. With a focus on client satisfaction and long-term partnerships, I ensured a positive implementation experience. During my time in this position, I managed multiple software implementation projects, reviewed and managed project scopes, and led client meetings. I followed established methodologies, adhered to project timelines, and used my technical background to make configuration changes to meet client needs. I also provided consultative guidance to clients, conducted training sessions, and facilitated third-party integrations.

Provide effective field based Client Project Management support to a range of B2B customers. To provide a great customer experience and managing the implementation of the customer contract from signature to first bill. Take ownership and accountability for the successful delivery of any - project together with the delivery of the entire EE solution. Working closely with internal departments and virtual teams to manage a successful migration to agreed deliverables and timescales. Utilise a range of new and mature technologies to remotely establish and maintain a trusted relationship with the customer. Track and report on project milestones and provide weekly status reports to stakeholders. Managing the complex & technical product portfolio as it evolves beyond traditional mobile into convergence and fixed line worlds.

London

Providing effective Client Project Management support to an agreed number of B2B customers. To provide a great customer experience and managing the implementation of the customer contract from signature to first bill. Take ownership and accountability for the successful delivery of any project together with the delivery of the entire EE solution. Working closely with internal departments and virtual teams to manage a successful migration to agreed deliverables and timescales. Utilise a range of new and mature technologies to remotely establish and maintain a trusted relationship with the customer. Track and report on project milestones and provide weekly status reports to sponsor and stakeholders. Managing the complex & technical product portfolio as it evolves beyond traditional mobile into convergence and fixed line worlds.

Providing support when required to the Client Project Team and managing voice and data migrations of corporate customers to EE with 300 connections and over. Managing the lifecycle from contract signature to handover including account set-up, device delivery, porting and billing. Providing work packages to support teams and regular interaction with corporate customers.

International

England Golf and National Representation (Finnish Amateur Championship 2011; Simon Bolivar 2011; Selborne Salver Winner 2010; England Squad 2011/12; England A Squad 2010/11, Berkhamsted Trophy Winner 2011)Hertfordshire County Representation (Hertfordshire Mens First Team Captain 2011, Hertfordshire Stag and Bowl Winner 2010, Hertfordshire Order of Merit Winner 2008)