Responsible for the performance of all growth accounts across the business, managing an international team of account managers across the US, Canada, Ireland and the UK.Creating and leading strategic initiatives to retain customers and reduce churn across multiple platforms.Experienced working within a global organization with multiple verticals and stakeholders, now that Moz is part of Ziff Davis.I have progressed from a client success coach at STAT Search Analytics to… Show more Responsible for the performance of all growth accounts across the business, managing an international team of account managers across the US, Canada, Ireland and the UK.Creating and leading strategic initiatives to retain customers and reduce churn across multiple platforms.Experienced working within a global organization with multiple verticals and stakeholders, now that Moz is part of Ziff Davis.I have progressed from a client success coach at STAT Search Analytics to a Senior Enterprise Account Manager at Moz, responsible for our largest clients, before being promoted to the Manager of Growth Account Management. Show less

https://www.positive.co.uk/Key responsibilities:- Manage and grow a diverse range of key digital accounts.- Work directly with the Client Services Director to create account plans, accurately forecast all client account activity and update monthly across the business.- Work directly with finance teams and senior business stakeholders to accurately reconcile accounts and update on performance.- Manage business-wide financial reporting - Drive the… Show more https://www.positive.co.uk/Key responsibilities:- Manage and grow a diverse range of key digital accounts.- Work directly with the Client Services Director to create account plans, accurately forecast all client account activity and update monthly across the business.- Work directly with finance teams and senior business stakeholders to accurately reconcile accounts and update on performance.- Manage business-wide financial reporting - Drive the clients’ businesses forward, focusing on capturing, defining and building on their requirements, developing them into commercially-driven solutions and increasing account revenue.- Manage and motivate internal teams, briefing in client requirements and balancing workloads to ensure consistent top quality output. Key skills:- Significant design and build project experience- Excellent communicator, liaising with internal teams and pushing for output and when required - Working to tight, dynamic deadlines- Strong understanding of web strategy and digital delivery- Proven track record of producing projects- Excellent interpersonal skills in terms of managing both client and internal relationships- Excellent knowledge of digital technology.- Experience of search engine marketing, email marketing and eCRM, and social media.Key Managed Clients- Aviva- National Physical Laboratory- Insight Investment- First Utility- RedEye- Old Mutual Wealth- Profile Financial - Foresters - IFSWF Show less

At Prism, my main priority was managing key client accounts from inception to delivery for multiple digital campaigns. I was responsible for developing and maintaining strong client relationships to grow the business and manage multiple projects simultaneously. Working in a pressurised team environment, I was required to keep a calm head and work methodically to ensure that client demands are met on-time and in budget. I worked with our in-house design team and external freelancers… Show more At Prism, my main priority was managing key client accounts from inception to delivery for multiple digital campaigns. I was responsible for developing and maintaining strong client relationships to grow the business and manage multiple projects simultaneously. Working in a pressurised team environment, I was required to keep a calm head and work methodically to ensure that client demands are met on-time and in budget. I worked with our in-house design team and external freelancers, managing their workflows and creative briefs, whilst also adding my own creative input whenever necessary using the Adobe suite and 3D software.Whilst have experience in multiple channels including EDM, print, video and web/microsite campaigns, I also managed internal developers and external freelancers to build EDM templates, promotional video/animation, custom CMS’s, and worked end-to-end on web development from wireframing and conceptualisation to user experience and copy writing. I also regularly use Dreamweaver to edit EDM templates and content, before uploading to Litmus to crosscheck compatibility. Regarding data analytics, I regularly compiled in-depth reports using Campaign Monitor (A/B testing, open / bounce / CTR), Google Analytics and Clicky, working with clients to help them understand the data and ultimately develop end user engagement. Show less

Main responsibilities included:-Website development, maintenance and content creation via CMS, utilising basic CSS and HTML.-Social engagement and brand awareness, adhering to strict brand guidelines.-Agency management.-Creative content using Photoshop, InDesign, Illustrator, Dreamweaver and 3D software (blender).-Interior office design and branding.-Campaign assistance including below and above the line marketing.-Customer Service-E-commerce support… Show more Main responsibilities included:-Website development, maintenance and content creation via CMS, utilising basic CSS and HTML.-Social engagement and brand awareness, adhering to strict brand guidelines.-Agency management.-Creative content using Photoshop, InDesign, Illustrator, Dreamweaver and 3D software (blender).-Interior office design and branding.-Campaign assistance including below and above the line marketing.-Customer Service-E-commerce support, completely re-creating all customer facing E-comms email correspondence.Other general duties include briefing external print / web agencies, managing multiple projects and chasing deadlines, customer support and general time management.Role was unfortunately made redundant as part of a global business re-structure. Show less

Sourcing and briefing targeted individuals for very specific positions. Unlike recruitment, this position was about the quality of the candidate, not the quantity produced to the end client.