Workshop Controller
CurrentIn my current role of workshop controller, I am responsible for a large team consisting of 22 technicians, measuring and managing their individual KPI’s to achieve the departments targets. Daily workshop operation with a 65+ throughput of retail jobs, between myself and another workshop controller. Running daily reports on sold hours, measuring productivity, efficiency and utilisation. Also final month end reporting on technician performance, CitNow completion and quality check results, also sharing results with the team on both a group and individual basis. Performing quarterly reviews on the team, discussing their areas of strength and also potential for growth and implementing action plans. Always keen to take on and embrace additional responsibility and improving myself as an individual in order to increase my value and support to the team around me.