I am a seasoned ServiceNow professional with extensive experience in platform consulting, engineering, and architecture. Currently, I am working as a ServiceNow SME in a contractor role, where I leverage my expertise to optimize and innovate ServiceNow implementations and platform uplifts. My career spans over eight years, with roles including ServiceNow tech engineer/developer to tech lead/manager to architect and SME.Throughout my career, I have successfully led multiple ServiceNow implementations for both government and private sector clients, ensuring seamless integration and enhanced system performance. Additionally, I have designed and developed a range of custom applications within ServiceNow, addressing medium to highly complex processes and driving significant business value.