Sam E. Email & Phone Number

Fort Lauderdale, Florida, United States

• Baseband, IF, and RF Communications Network Monitoring and maintenance of system infrastructure 24 x 7 x 365 s
• Interface between field personnel and development engineering to resolve hardware and software issues
• Leading change management processes, translating customer requirements into specifications; maintaining written documentation of all changes.
• Collaborates with Operations team by participation in brainstorming sessions to generate case scenarios specific to customized system design.

Fort Lauderdale, Florida, United States

• Provide telephone and desktop support for Virtual School VUE’s
• Strong familiarity with Microsoft Excel and other Office products
• Track and respond to inbound help desk calls, emails and tickets
• Maintaining user roles, security, profiles, workflow rules, etc
• Creating training materials and resources for best practices

West Palm Beach, Florida Area

 Supported B2B data protection software product LAMP code Trouble shoot end-customers in IT/Devops department through existing MSP’s Analyzing data dumps “.tarz” file structure for configuration on Unix/Windows environment Utilize Amazon Web Services portal cloud architect configuration EC2, EBS, RDS, S3, VPC and KMS  Help Clients install and.

Boca Raton

• Microsoft Operating Systems, including Windows Server 2012 R2, 2008 R2
• Microsoft Active Directory, including Group Policy and PowerShell
• Microsoft Cloud products O365 Suite including Exchange, SharePoint, Skype for Business
• Analyze, maintain DB on scalability, growth on mining, schemas and reporting
• Networking DHCP, DNS, VPN, IP cameras, 3rd party hosted servers, storage, backup and recovery
• Monitoring network/system faults and performance, tools including Solar Winds and SpiceWorks

Deerfield Beach, Florida

 Maintain relationships for strategic sourcing, and supplier negotiation & contracting.  Proactively advocate solutions within the business to forecast, demands, with a budget and risk management  The Understood and document business requirements for new services or changes as they wish to achieve  Responsible for decisions regarding selection.