Sam E. Email & Phone Number

Fort Lauderdale, Florida, United States

• Baseband, IF, and RF Communications Network Monitoring and maintenance of system infrastructure 24 x 7 x 365 s• Interface between field personnel and development engineering to resolve hardware and software issues• Leading change management processes, translating customer requirements into specifications; maintaining written documentation of all changes.• Collaborates with Operations team by participation in brainstorming sessions to generate case scenarios specific to customized system design.

Fort Lauderdale, Florida, United States

• Provide telephone and desktop support for Virtual School VUE’s• Strong familiarity with Microsoft Excel and other Office products• Track and respond to inbound help desk calls, emails and tickets• Maintaining user roles, security, profiles, workflow rules, etc• Creating training materials and resources for best practices

West Palm Beach, Florida Area

 Supported B2B data protection software product LAMP code Trouble shoot end-customers in IT/Devops department through existing MSP’s Analyzing data dumps “.tarz” file structure for configuration on Unix/Windows environment Utilize Amazon Web Services portal cloud architect configuration EC2, EBS, RDS, S3, VPC and KMS  Help Clients install and configure CPM which is primarily used to backup VM’s native AWS

Boca Raton

• Microsoft Operating Systems, including Windows Server 2012 R2, 2008 R2• Microsoft Active Directory, including Group Policy and PowerShell• Microsoft Cloud products O365 Suite including Exchange, SharePoint, Skype for Business• Analyze, maintain DB on scalability, growth on mining, schemas and reporting• Networking DHCP, DNS, VPN, IP cameras, 3rd party hosted servers, storage, backup and recovery• Monitoring network/system faults and performance, tools including Solar Winds and SpiceWorks• Deployment of VoIP, IVR, extension mgmt, routing, porting, utilizing various Cloud Base solutions.• Preparing agreements and negotiating terms for procurement on bids on cost and availability• Knowledge of unattended build processes and imaging utilities such as Ghost/TrueImage, etc.• Domain Mgmt/Purchasing/Transfers, on availability by TLD, coordinate with CIO, Senior Media Analyst, and SEO based on criteria content

Deerfield Beach, Florida

 Maintain relationships for strategic sourcing, and supplier negotiation & contracting.  Proactively advocate solutions within the business to forecast, demands, with a budget and risk management  The Understood and document business requirements for new services or changes as they wish to achieve  Responsible for decisions regarding selection, retention, evaluation and development of suppliers.  Main Procurement under the umbrella of IT, Business incl satellite locations throughout the Delivery Lifecycle High volume of requisitions from multiple Penny Auction sites under assigned categories Negotiated all IT/Business Equipment expenses and logistics within budget this includes other user endpoint equipment. Secure, distribute and keep track of any IT inventory by utilizing Asset Management applications. System Engineering/design networking infrastructure with planning and deployment Provide managed enterprise solutions that are geared toward stability, compliance and data protection Managed Helpdesk/ troubleshooting & resolving user hardware, software, connectivity, & permission issues Experience with Microsoft Server 2003, 2008, and 2008 R2 - managing Security Group Policies Implement, configure, and support the company’s VMware vSphere infrastructure, including the virtual servers