Sam Floyd Email & Phone Number

Gainesville, Va, Us

Hiring, training and develoloping Store Leaders

Gainesville, Virginia

-Support the total shopping environment, including visual and operational elements, and the customer relationships that lead to sales and repeat business. Recruit, hire, assess, develop, and retain people committed to outstanding customer service. Schedule store associates to achieve optimum customer service levels, and delegate store tasks to ensure proper completion in an environment that puts the customer first. -Provide timely and appropriate feedback to all store associates concerning performance, including daily coaching, conducting performance coaching discussions as appropriate, and writing and presenting annual performance appraisals. Communicate clearly and regularly with store associates, other Store Managers, the store support center, and multi-unit leaders to ensure that all GameStop store initiatives are implemented according to plan. -Protect company assets through effective inventory control and loss prevention practices. -Lead store associates in meeting sales, profit and shrink goals. -Ensure that all areas of the store are clean, organized, and merchandised pre company guidelines and all store fixtures and equipment are in proper working order. -Count, balance and reconcile daily business transaction totals correctly and accurately in the POS system. -Manage all in-store merchandising activity and stock levels; communicate all shortages, record discrepancies and out of stock issues to the District Manager and Regional Loss Prevention Manager. -Ensure the sales floor is attended by a supervisor at all times, and the store always has a supervisory employee present. -Train store associates on all aspects of their jobs, including all company/store policies, procedures and guidelines.

Gainesville, Va

• Plan and execute the scheduling and deployment of staff.• Demonstrate ownership of the store by ensuring cleanliness, organization, and attractiveness of store’s interior and exterior.• Drive low COGS through meticulous management of the monthly and biannual physical inventory.• Review appropriate financial reports to determine sales opportunities and identify methods improvement.• Oversee store promotions, store presentation and visual merchandising.• Recruit, interview, and hire qualified candidates.• Provide regular coaching and feedback.• Oversee all training programs within the store and provide guidance, direction, and support.• Participate in community events that foster community relations.

• supervise staff of up to 25 part time employees• develop strategic action plans based on sales trends • isolate problems and identify methods of improvement• determine staffing needs • recruit, hire and promote team members and managers• complete monthly and quarterly profit and loss reports• manage operational budget of up to $1,000,000 • manage weekly stock inventory• train all staff and create individual development plans based on monthly and annual review• set sales goals and create plans for achievement

Fairfax, Va

• assisting store manager in day to day operations• controlling cost of goods and inventory variances• strategically plan and execute sales goals• training and developing employees• establishing connections with the community• providing staff feedback through coaching and positive reinforcement• create and edit staff schedules• continue duties of Shift Manager position

Fairfax, Va

• set up all retail merchandise displays• strategically planned and executed sales goals• conducted interviews and reviews• placed and received warehouse orders• open/closed store to company standards• administered certified training of new employees• consistently provided high quality customer service• verified cash register and safe amounts