I am currently a Shift Manager for Amazon Logistics which consists of:· Finding simple, smart and innovative ways to improve how we work for the benefit of our customers and on budget, and driving forward the implementation of that vision· Working to KPIs such as Delivery On Time, First Time Delivery Success and Enhancing Customer ServiceSuccessfully managing relationships with driver suppliers and inspiring the workforce to achieve and exceed· Dealing with customer queries, making sure they are dealt with swiftly and effectively· Being a calculated risk-taker, making decisions with strong business judgment and good instincts, focusing on the long term gains.· Being a bold and inspirational leader who coaches, develops and motivates those around you to exceed the already high standards we set, to deliver the best for our customersKeeping your operation safe, by developing and maintaining a strong culture of health and safety practicesBeing resourceful and self-sufficient to deliver cost savings, at no cost to the customer.· Being open-minded, welcoming of challenge· Promoting a trust cultureThinking analytically about project management with attention to detail, the ability to influence others and exceptional organisational skills. Being obsessed by metrics and diving deep to find root causes quickly, to drive improvements· Thriving on change, being inclined to operate with total flexibility, not only on job location but also the hours and days of work (including weekends), committing the time needed to get the job done. Sam GarsideDXM1 Shift manager | Amazon Logistics | UK E: garsides@amazon.co.ukM: +44 (0)7879771958 Work hard. Have fun. Make history.

Dispatch Section Manager at the M&S National Distribution centre in Stoke-On-Trent.This roll consists of: • Managing all dispatch operations on a day to day basis, • Managing 2 team leaders and 30+ staff, • Having a wide knowledge of Red Prairie. • Managing absences, disciplinarians, accident investigation, performance management.• Assisting the Operations Manager to run the shift and stand in on days off/holidays

In March 2013 i was seconded into the Zara Spain contract. This roll was to assist the Spanish ND team to ensure the quick and effective implementation of their operation. During this time i trained ND Spain's trainers on Red Prairie, how to use RTW's along with assisting in eliminating any issues as they arose.The operation implementation ran very smoothly with all issues being corrected and dealt with immediately. This was down to the implementation team, including ND's IT team and ND Spain working together and overcoming issues such as the language barrier.

During my forth placement i was a picking section manager in the boxed section of Hardwick RDC. This consisted of managing up to 60+ staff a shift, using Red Prairie labour management to monitor and review staff, performing bi-weekly reviews with all staff and ensuring the day to day operation is run effectively.

During my third placement i was a traffic controller on the Bosch Contract. This consisted of planning vehicles on a daily basis, ensuring KPI's were met, managing transport to meet customer requirements and attending monthly meetings with the customer to discuss KPI's, targets and issues.

I joined Norbert Dentressangle in 2011 on the fast track talent programme. My first and second placement took place at the Tesco Recycling Service Unit in Avonmouth and Widnes. During this roll i project managed the Co-op contract recently acquired by ND.This consisted of leasing with the customer on a regular basis via meetings, conference calls and email, looking at the most cost effective way of managing the Co-op contract as well as managing the staff on site on a day to day basis.