Sam Goodman Email & Phone Number

Westborough, Ma

G2 Deployment advisors is your authoritative source for network security, security policy automation, firewall & network change management and security intelligence. A full service provider including enterprise solution sales, implementation & process design, deployment and training of fully vetted solutions.

Responsible for the subscription based renewal business of an online point of care medical information resource. Manage a team of 10 Account Managers that are responsible for ongoing management, enrichment and annual renewals to 1500 small to medium size healthcare institutions in North America. Reorganized and right sized the team in 2011 with respect to personnel, territories and customer engagement. Created and measured new metrics around productivity, renewal rates, and timeliness of renewals. Developed quarterly sales contests around upselling accounts to new access methods. Conduct quarterly territory business reviews and coach Account Managers daily on sales skills. Report to the Vice President of North American Sales.

Manage an inside sales team that sells AVG anti-virus and internet security software for business through the VAR/DMR channel.

Responsible for inside sales team consisting of 10 outbound telesales representatives selling imaging, dictation and speech software as well as licensing and services. Coach team to sell through channel partners into several vertical markets including healthcare, insurance, legal, financial services and government. Manage sales pipeline and develop quarterly gap plans to achieve quarterly goals. Manage and review sales metrics including outbound calls, e-mails and pipeline opportunities created. Create and manage team promotions and incentives to motivate the team. Work with marketing to create advertising and direct mail campaigns to generate new leads and opportunities. Write call scripts for all outbound calling campaigns. Conduct quarterly business reviews and sales skills training on qualifying, prospecting and time management. Involved in all aspects of hiring including creation of job descriptions, interviewing and training.

Responsible for 14 outbound corporate sales representatives and 2 team leaders. Activities include coaching and training associates to cold call into the small and medium corporate market in order to establish and maintain a strong territory. Assist sales reps in prospecting and independent lead generation over and above company generated leads. I set daily direction and audit several sales metrics to manage outbound productivity and team profitability. Hold weekly team meetings to set direction and highlight successes. Conduct monthly business reviews, 1 on 1 sessions and call monitoring sessions with each associate. Interview and hire outbound account managers and team leaders. Provide classroom training to new hires. Forecast monthly and quarterly business for goal setting purposes. Manage and track pipeline and bid process. Responsible for overall revenue and gross profit dollars as well as software and services objectives.

Responsible for 10 inside VAR account executives and 2 team leaders. Performed a coaching and mentoring role as well as set daily direction for the sales teams. Conducted monthly territory management meetings with each associate and monitored sales calls for training purposes. Audited phone reports to ensure acceptable queue times, abandon rates and personal productivity. Responsible for revenue and gross profit dollars as well as penetration percent to the existing account base. Interviewed and hired account executives and associate sales representatives. Reported to the director of inside sales.