Sam Gorham Email & Phone Number

Sittingbourne, GB

Sittingbourne, England, United Kingdom

Oxford, England, United Kingdom

• Follow up on incoming and existing enquiries and contact clients, primarily over the phone, in order to have detailed conversations to establish their requirements
• Use a variety of sales techniques and communication methods to convert as many enquiries into court bookings or camp sales
• Act as the single point of contact for a niece group of clients, from the moment they enquire and the duration of programme
• Maintain regular contact with clients over the phone, email ensure any changes and operational issues are communicated to coaches and stakeholders
• Maintain a positive relationship and strong lines of communication with all
• Generating and analysising both internal and external reports to further develop business opportunities, using internal tools alongside survey mokeny.

• Manage bookings for the sport facilities, via email and phone, pushing to deliver business goals and service targets
• Ensuring a first-class customer experience, with the delivery of high level customer service, including the management of complaints and feedback.
• Manage hospitality stock levels and ordering, ensuring to maximise profit margins.
• Maintain the day to day running of the site, working as part of a cohesive team alongside colleagues.
• Constant reviewing of operating procedures and standards.

Oxford, United Kingdom

• Opening the bakery by baking the bread for the day, once the bakery was open lead a team of three making coffees, toasties and serving drinks.
• The role of a supermarket assistant involves a range of tasks, including advising and serving customers, moving and replenishing stock, carrying out housekeeping activities and handling cash and card transactions.
• Supermarket Assistants deliver excellent customer service by working flexibly as part of a team, ensuring that stock is replenished and displayed to required standards.
• To adhere to hygiene and health and safety standards at all times.